The Active Home Loan Manager

A message from our CEO, Anthony Justice

At uno, we are monitoring the impact of the COVID-19 outbreak and our top priority is the health of our people, customers and their families.


As a digital-first company, our business model is well suited for working remotely as we are set up to handle the home loan application process online and on the phone. If measures are put in place for quarantine it will remain business as usual for us.


You will still be able to speak with our team of expert brokers and there will be no disruption to our Active Home Loan Management service. We know financial resilience has never been more important. 


A number of lenders on our panel have already announced special measures and emergency packages to assist those affected by COVID-19. We have 30 lenders on our panel, including the big four, and we can advise what options are available to you so please reach out to us if you need help navigating the process. 


Our standard call hours are 8.30am – 6.30pm Monday – Friday and 9am – 5pm on Saturday. You can reach us on 133 866 or by email on


You can contact us through our online portal


You can also follow us on Facebook, Twitter and LinkedIn where we will be sharing helpful information and market updates in real-time.


In times of crisis, we believe in doing what we can to help those in difficulty, financially or otherwise. 


We support The Salvation Army’s StreetLevel charity and we will be donating food and hygiene items over the coming days to help with any shortages they are experiencing. 


If we can be of assistance, we’d love to help you. 




This information in this article is general only and does not take into account your individual circumstances. It should not be relied upon to make any financial decisions. uno can’t make a recommendation until we complete an assessment of your requirements and objectives and your financial position. Interest rates, and other product information included in this article, are subject to change at any time at the complete discretion of each lender.

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