The uno story
Our mission is to grow the prosperity of Australian households by helping them find, and stay on, the best value home loan for the whole life of the loan.
uno was founded in May 2016 by Vincent Turner after years of innovating in financial technology from Australia to Silicon Valley.
uno – pronounced “you know” – because “you” come first
Born from a passion to improve Australian’s financial health, Vincent started uno with a vision to make the process of getting a home loan easier, faster and more transparent.
We believe the scene is now set for a home loan experience not seen here before.
An experience that truly puts the interests of customers first.
Not just saying it, but doing it.
To put it bluntly, we want to be the most customer focused home loan business in the market.
uno is Australia’s first Active Home Loan Manager™ ¹
We proactively look after customers’ largest household expense, the home loan.
Our job does not stop when we renegotiate or settle a home loan.
We use our unique loanScore technology to analyse the home loans of our customers.2 If we find opportunities where customers can save, our experienced brokers can help negotiate better deals for them.
All that can mean saving thousands of dollars in interest over the life of a loan.
A solid and transparent business you can trust
uno’s vision is backed by Westpac and their ongoing support helps us continue to innovate for the customer.
We pride ourselves on matching customers to the right home loans across our growing panel of 30 lenders whether they are purchasing a property or refinancing.
uno presents deals matched by personal needs, not driven by commissions.
We’ll continue to be transparent about this.
With uno, you can win and keep on winning at home loans.
The opportunity to lead the uno team is very exciting. Not only are they a fantastic group of people, they have a genuine desire to make life easier for customers and to make sure that results in a great deal every time. Buying or refinancing a home is the biggest financial decision most of us ever make, so why not make that an awesome experience?
Vincent TurnerFounder & Chief Innovation Officer
After spending a decade designing and building software for banks and brokers in Australia, then another 5 years building consumer facing technology in San Francisco, I'm stoked to be bringing all that together back in Australia to create something truly innovative for the benefit of people generally. Plus I get to work with some amazing, interesting and super switched on people every day. Excellent.
I have worked in Financial Services industry for over 20 years have have always sought out organisations that want to challenge the status quo to deliver better customer outcomes.The uno team is 110% committed to shaking things up in the mortgage broking industry. I am really excited to be part of this team who are driven to deliver better outcomes for customers in one of the biggest financial decisions they will make.
Jemma EnrightChief Customer Officer
I have a great passion for businesses that solve big problems for people, especially around money. Having co-founded my own fintech company in the past, the chance to work at uno was too good to pass up. Apart from working with a talented and fun bunch of people, I love playing a part in introducing Australians to a super-smart way to get a home loan. Win for me. Win for them.
Justin BohlmannHead of CX and Conversion
I was first handed the book, 'Building Wealth Through Investment Property' by Jan Somers, while living out of a swag in East Timor back in 1999. From then on I was hooked. As luck would have it, I now get to combine my passion for property with my passion for solving problems and helping people get from where they are now to where they want to be – and I'm loving it!
Chris McNaughtonHead of Customer Service
Having worked with Mortgages for more than 12 years, I can see what a difference uno makes to customers. We have such a talented and passionate group of people who work as a team and put the customer at the very centre of all we do. Leading the Adviser Team, seeing the experience continue to be exceptional and knowing that our clients are in the very best of hands is what gets me up every morning. It is great to be part of an organisation that makes life simple and dreams come true.
What our customers are saying
Very professional and supportive
Great job! Supportive throughout the process! Always available via phone or email. They were very supportive and reassuring when I had questions and doubts. Advocated for me and put pressure on lender to speed up the process. Overall very helpful! Surely will use them again in a future.
Fantastic service and process
Krystal and Kym were brilliant and on hand throughout the whole process to inform and support me and managed everything brilliantly. It was my first home purchase so was a bit daunting but they were always forthcoming with info and updates and made the process flow seamlessly. I'd highly recommend anyone to use Uno. Thanks again ladies!
Great, fast, efficient service
Got the same person who did our loan last year. Started on Monday, had our pre-approval Monday, signed the contract on Monday, paperwork wrapped up by Wednesday. Like I said - great, fast, efficient service.