Syed refinanced to get a better rate

Syed Hasan was looking to refinance his home loan. He’d used a mortgage broker to secure a loan a couple of years ago, after he and his family moved to Sydney from London. But now he wanted a better deal.

Syed Hasan was looking to refinance his home loan. He’d used a mortgage broker to secure a loan a couple of years ago, after he and his family moved to Sydney from London. But now he wanted a better deal.

Firstly, he was keen to unlock some of the growing equity in his property, a family home in Baulkham Hills, in Sydney’s north-west. Secondly, the finance professional wanted more favourable mortgage terms.

“I bought the property in April 2015 and wanted to use the growing equity to possibly invest,” says Syed, who has three kids under six. “I also wanted to get a better interest rate.”

The joys of refinancing

Refinancing remains an attractive option for homeowners looking to improve their debt levels and have greater financial flexibility. This is particularly true in Australia’s largest property markets, where property values have grown substantially in recent years.

How much can I save by refinancing?

Use UNO's calculator to estimate your savings.

Citing data from the Australian Bureau of Statistics, academic Ben Phillips says Sydney house prices grew 70% in the five years to December 2016. Melbourne house prices grew by 40% over the same period.

This means that many Australians own a greater proportion of their properties than ever before – and this equity might be used to go towards purchases or other investments.

While recent uncertainty over the direction of real estate markets make it difficult to accurately assess property values (and equity levels), fixed and variable interest rates remain at close to historical lows. New home loan deals continue to come onto the market every week that may offer mortgage holders better options.

Syed thought he was an ideal situation to get a better mortgage deal. The institutional lending expert works in a stable industry that offers employees good wages and healthy bonuses. He also changed employers after moving to Australia and was now working at a major housing lender – one of Australia’s four big banks.

“What struck me most was the speed with which they were able to answer my queries. I said, ‘here is my situation’ and three hours later I had a document with my options … Simple as that.”

Finding UNO

Syed asked his current lender to help refinance his loan, but the amount of equity top-up and offered interest rates were not to his liking.

Disappointed with his lender’s initial response, Syed turned to UNO home loans. “I filled in the online forms and to my surprise I received a phone call from the CEO [Vincent Turner],” Syed says. “That doesn’t happen, right? That was my first pleasant surprise with UNO.”

UNO was able to help Syed assess his options. After UNO’s
did an in-depth review of his situation and suggested deals that looked quite promising, Syed decided to wait until he had received his annual bonus to see if this could improve his borrowing power.

Showing that he was in a better financial position made it easier for Syed to command a better loan deal.

“At this point, Carlo put me in touch with [UNO mortgage coach] Phillip Jiang, who was amazing,” Syed says. “He said he would find the best option for me. I had many questions but Phillip was able to answer all of them.”

As it turned out, the best offer from UNO provided Syed a higher equity top-up and significant annual savings from lower interest rates compared with his former lender.

Syed says he was pleased to go through the refinancing experience with UNO, instead of trying to manage the process himself or entrust a broker once again.

“There are numerous brokers out there who are doing the same job, but UNO is great,” Syed says.

“From a customer perspective, what struck me most was the speed with which they were able to answer my queries and give me options. I said, ‘here is my situation’ and three hours later I had a document with my options, followed-up with a call for a detailed walk through of every aspect of the offer. Simple as that. It was trusted advice.”


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Gabe Windsor
October 26, 2023
What a fantastic experience using UNO Home Loans. Mike Parsons and the team were exceptional. Such an easy, hassle free experience, cannot recommend them highly enough. Mike Parsons was in touch every step of the way, and with him doing all the leg work, the transition to a refinanced home loan was a very easy one. Thank you!
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Laurisa Sticotti
July 1, 2023
Scott Wilkinson has been fantastic when dealing with my broking needs. He has held my hand through every step of the way and has made purchasing my first home a much more comfortable experience than I anticipated.
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Thusi Gamage
July 1, 2023
Awesome team, Very reliable and friendly. Scott Wilkinson is very experienced and knowledgeable.He guided us throughout the process and was available to help.
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Omar Zazou
June 1, 2023
I have worked with Scott Wilkinson to get my home loan and he has been a massive help to navigate my first home purchase. He has taken care of all the financial details and I didn't need to worry about anything. Highly recommend him for his professionalism, patience and support!
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Kelly O'Connor
June 1, 2023
You won’t find any broker better than Anita at UNO. We’ve told all our friends and family about her and will be using her for all our mortgages in the future! A stress free process from the start. She listened to our needs and was always available.
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Ashley Morson
We are truly grateful for uno home loans and our broker Karis Churchill. This is our second time purchasing a home with the help from Uno and both times have been a very positive experience. Our recent purchase had many obstacles due to different factors however it was our dream home and we were up for the challenge. Our broker Karis was a true support and went above and beyond. She communicated so well with our solicitor and the real estate agents. She kept us updated through every step and kept us motivated when things seemed impossible. Uno is very fortunate to have Karis as a broker and we would highly recommend her to anyone. Our family are so happy we are now in our new forever home. Thank you so much Karis and to the uno team!!!
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Ebubekir Demir
Thank you Eren for your quick and efficient turn around time to getting an approval for a loan. Will be recommending you to anyone that needs a quick and reliable loan.
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