Syed refinanced to get a better rate

Syed Hasan was looking to refinance his home loan. He’d used a mortgage broker to secure a loan a couple of years ago, after he and his family moved to Sydney from London. But now he wanted a better deal.

Syed Hasan was looking to refinance his home loan. He’d used a mortgage broker to secure a loan a couple of years ago, after he and his family moved to Sydney from London. But now he wanted a better deal. Firstly, he was keen to unlock some of the growing equity in his property, a family home in Baulkham Hills, in Sydney’s north-west. Secondly, the finance professional wanted more favourable mortgage terms. “I bought the property in April 2015 and wanted to use the growing equity to possibly invest,” says Syed, who has three kids under six. “I also wanted to get a better interest rate.”

The joys of refinancing

Refinancing remains an attractive option for homeowners looking to improve their debt levels and have greater financial flexibility. This is particularly true in Australia’s largest property markets, where property values have grown substantially in recent years. How much can I save by refinancing? Use UNO's calculator to estimate your savings. Calculate Savings Citing data from the Australian Bureau of Statistics, academic Ben Phillips says Sydney house prices grew 70% in the five years to December 2016. Melbourne house prices grew by 40% over the same period. This means that many Australians own a greater proportion of their properties than ever before – and this equity might be used to go towards purchases or other investments. While recent uncertainty over the direction of real estate markets make it difficult to accurately assess property values (and equity levels), fixed and variable interest rates remain at close to historical lows. New home loan deals continue to come onto the market every week that may offer mortgage holders better options. Syed thought he was an ideal situation to get a better mortgage deal. The institutional lending expert works in a stable industry that offers employees good wages and healthy bonuses. He also changed employers after moving to Australia and was now working at a major housing lender – one of Australia’s four big banks.

“What struck me most was the speed with which they were able to answer my queries. I said, ‘here is my situation’ and three hours later I had a document with my options … Simple as that.”

Finding UNO

Syed asked his current lender to help refinance his loan, but the amount of equity top-up and offered interest rates were not to his liking. Disappointed with his lender’s initial response, Syed turned to UNO home loans. “I filled in the online forms and to my surprise I received a phone call from the CEO [Vincent Turner],” Syed says. “That doesn’t happen, right? That was my first pleasant surprise with UNO.” UNO was able to help Syed assess his options. After UNO’s Carlo Monzo did an in-depth review of his situation and suggested deals that looked quite promising, Syed decided to wait until he had received his annual bonus to see if this could improve his borrowing power. Showing that he was in a better financial position made it easier for Syed to command a better loan deal. “At this point, Carlo put me in touch with [UNO mortgage coach] Phillip Jiang, who was amazing,” Syed says. “He said he would find the best option for me. I had many questions but Phillip was able to answer all of them.” As it turned out, the best offer from UNO provided Syed a higher equity top-up and significant annual savings from lower interest rates compared with his former lender. Syed says he was pleased to go through the refinancing experience with UNO, instead of trying to manage the process himself or entrust a broker once again. “There are numerous brokers out there who are doing the same job, but UNO is great,” Syed says. “From a customer perspective, what struck me most was the speed with which they were able to answer my queries and give me options. I said, ‘here is my situation’ and three hours later I had a document with my options, followed-up with a call for a detailed walk through of every aspect of the offer. Simple as that. It was trusted advice.” Need a home loan? UNO. The new way to get a better deal. Get StartedBook in a quick call with our customer care team

5 stars for our service reviews from clients

Book Call Now

UNO home loans

Try Plans, by UNO
Mortgage calculators completely reimagined
Get Started
Considering a purchase or refinance?

Try Plans by UNO

Mortgage calculators completely reimagined
Get Started
☎️ 🚫 No cold call promise

Related Articles

TESTIMONIALS

What our customers are saying

Matt Carter
May 21, 2025
5 stars for our service reviews from clients
Paul from Uno has been amazing. Made it so easy! Highly recommend and made the finance process much more enjoyable experience for us.
Read more
Timothy Semsarian
May 17, 2025
5 stars for our service reviews from clients
UNO went above and beyond to help my wife and I with our home loan and settlement. Couldn’t recommend them enough - Jake Wood was an absolute legend! Kept us informed during the whole process and was very thorough with his work, even with a very tight timeframe. Thank you again for all your help, and looking forward to continue using your services!
Read more
Patti Jo Mogensen
May 16, 2025
5 stars for our service reviews from clients
100% Rockstar. We found Paul and Uno Home Loans from recommendations from people who had used his services. We know understand why he comes so highly recommended. We definitely put Paul and his team under pressure due to an oversight our end which meant that he had to don his superman cape and work miracles for us. We didn't appreciate the very very short window we created for ourselves (think less than two weeks for settlement). Paul was able to wave his magic wand, come up with multiple solutions to our situation and make it all happen seamlessly. It goes without saying then, without reservation that we recommend Paul and his team as our trusted mortgage advisor! Thanks again Paul. *****The limoncello is on route we promise :)
Read more
Lani Wards
May 13, 2025
5 stars for our service reviews from clients
Paul Davey worked very hard to get us the mortgage we required for our investment property. He is knowledgeable and approachable. Thanks Paul!
Read more
Michael Badham
May 13, 2025
5 stars for our service reviews from clients
Our entire process with Uno went very well. We had a unique set of requirements for our loan and our super friendly broker Mike Parsons managed to secure us the perfect outcome. Mike also worked above and beyond our expectations to make sure the whole process of completing the documentation of switching banks went smoothly.
Read more
Vanessa Koster
May 13, 2025
5 stars for our service reviews from clients
The service recieved from Paul was fantastic. He made the whole process stress free & easy. We started the process from NZ & Paul had everything ready for approval as soon as we landed in Aus. I would highly recommend Paul if you require a mortgage. You won't be dissapointed.
Read more
Peta Hemmings
May 13, 2025
5 stars for our service reviews from clients
Paul has been amazing throughout our entire home loan process, we have recommended him to many of our family and friends. He has been extremely helpful and professional right from the beginning.
Read more
Ryan Whittle
May 12, 2025
5 stars for our service reviews from clients
Highly recommended, Paul and his team made the process very streamlined delivering the best possible results.
Read more
Tiana Perez
May 10, 2025
5 stars for our service reviews from clients
Paul and Dalby were incredible to deal with, from the first interaction with Paul a few months prior, to getting approval to purchase, through to the last minute helping us with the final settlement details. Their communication was second to none and they truly went the extra mile. Paul managed to get us more borrowing power than dealing with the bank directly. I couldn't recommend Paul and his team enough. Paul and Dalby, thank you so much for putting hours and hours of work into our application. We really appreciate it!
Read more
Nicholas Violaris
April 14, 2025
5 stars for our service reviews from clients
Can not recommend UNO Home Loans enough, Scott Wilkinson and his team have helped us get a home loan in no time and they have been a breeze to deal with, great job guys, looking forward to working together more in the future
Read more
Lahnie Cooper
March 26, 2025
5 stars for our service reviews from clients
Jake Wood was a pleasure to work with and made this process extremely easy for me! I highly recommend Jake and the team at Uno.
Read more
Daniel Demosthenous
March 18, 2025
5 stars for our service reviews from clients
The team at UNO were absolutely fantastic at helping me set up and organise my new property purchase, Andrew answered all my questions promptly and went over and beyond to reassure me at any stage with his abundance of knowledge of the matter, also a big thank you to Dalby and Jena for helping with the process as well.
Read more