Syed refinanced to get a better rate

Syed Hasan was looking to refinance his home loan. He’d used a mortgage broker to secure a loan a couple of years ago, after he and his family moved to Sydney from London. But now he wanted a better deal.

Syed Hasan was looking to refinance his home loan. He’d used a mortgage broker to secure a loan a couple of years ago, after he and his family moved to Sydney from London. But now he wanted a better deal. Firstly, he was keen to unlock some of the growing equity in his property, a family home in Baulkham Hills, in Sydney’s north-west. Secondly, the finance professional wanted more favourable mortgage terms. “I bought the property in April 2015 and wanted to use the growing equity to possibly invest,” says Syed, who has three kids under six. “I also wanted to get a better interest rate.”

The joys of refinancing

Refinancing remains an attractive option for homeowners looking to improve their debt levels and have greater financial flexibility. This is particularly true in Australia’s largest property markets, where property values have grown substantially in recent years. How much can I save by refinancing? Use UNO's calculator to estimate your savings. Calculate Savings Citing data from the Australian Bureau of Statistics, academic Ben Phillips says Sydney house prices grew 70% in the five years to December 2016. Melbourne house prices grew by 40% over the same period. This means that many Australians own a greater proportion of their properties than ever before – and this equity might be used to go towards purchases or other investments. While recent uncertainty over the direction of real estate markets make it difficult to accurately assess property values (and equity levels), fixed and variable interest rates remain at close to historical lows. New home loan deals continue to come onto the market every week that may offer mortgage holders better options. Syed thought he was an ideal situation to get a better mortgage deal. The institutional lending expert works in a stable industry that offers employees good wages and healthy bonuses. He also changed employers after moving to Australia and was now working at a major housing lender – one of Australia’s four big banks.

“What struck me most was the speed with which they were able to answer my queries. I said, ‘here is my situation’ and three hours later I had a document with my options … Simple as that.”

Finding UNO

Syed asked his current lender to help refinance his loan, but the amount of equity top-up and offered interest rates were not to his liking. Disappointed with his lender’s initial response, Syed turned to UNO home loans. “I filled in the online forms and to my surprise I received a phone call from the CEO [Vincent Turner],” Syed says. “That doesn’t happen, right? That was my first pleasant surprise with UNO.” UNO was able to help Syed assess his options. After UNO’s Carlo Monzo did an in-depth review of his situation and suggested deals that looked quite promising, Syed decided to wait until he had received his annual bonus to see if this could improve his borrowing power. Showing that he was in a better financial position made it easier for Syed to command a better loan deal. “At this point, Carlo put me in touch with [UNO mortgage coach] Phillip Jiang, who was amazing,” Syed says. “He said he would find the best option for me. I had many questions but Phillip was able to answer all of them.” As it turned out, the best offer from UNO provided Syed a higher equity top-up and significant annual savings from lower interest rates compared with his former lender. Syed says he was pleased to go through the refinancing experience with UNO, instead of trying to manage the process himself or entrust a broker once again. “There are numerous brokers out there who are doing the same job, but UNO is great,” Syed says. “From a customer perspective, what struck me most was the speed with which they were able to answer my queries and give me options. I said, ‘here is my situation’ and three hours later I had a document with my options, followed-up with a call for a detailed walk through of every aspect of the offer. Simple as that. It was trusted advice.” Need a home loan? UNO. The new way to get a better deal. Get StartedBook in a quick call with our customer care team

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Sally Mackenzie
February 19, 2024
We chose Uno Home Loans from their impressive web site knowing we were going to find it hard, on many fronts, to qualify for a home loan. We were incredibly fortunate to be assigned Mike Parsons as right from the get-go, despite the complexities, he hit the ground running for us. He was incredibly knowledgeable, with years of experience but what was immediately apparent and impressive was that he was totally invested in getting us over the line, doing absolutely everything possible, including working around the clock. Despite it being a relatively small loan in the order of things, Mike never missed a beat, getting docs ready, following up and answering every request from the proposed funder immediately. He kept us informed on progress the minute anything happened, and again if anything needed to be done, he was right on it. In short, we highly recommend Uno, and Mike, knowing what a remarkable job he did, over many weeks, to get us our loan. He got us a great deal, with far better rates than we expected, so we couldn't be happier. In fact, without doubt, you'd be hard pressed to find a more personable, sharp, hard working, dedicated professional who clearly prides himself on getting his customers standout results.
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Scott and his team were just A-mazing. We felt supported through the whole process with the greatest quality and care. Every question answered right in time, or even before we asked. The process was smooth and we got the best outcomes we could have wished for.
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Angela Biddle
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Our mortgage recently came up for renewal, and with interest rates skyrocketing we were looking for ways to minimise the impact. Michael and his team were proactive and attentive. Michael spent time with us to understand our circumstances. He found mortgage options that worked with our current financial situation and longer investment plans. He presented clear options, providing guidance where needed. He and his team were helpful and responsive - streamlining the process and keeping us updated through the negotiations. In the end, Uno did the heavy lifting and secured a significantly better rate than our current bank offered, all with friendly, personal service. We would highly recommend UNO Home Loans.
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Fotis Bikas
January 15, 2024
I cannot help but congratulate Scott Wilkinson of UNO Home Loans for being an absolute credit to both his company and the entire loans industry. Scott is a truly rare gem of a broker in that he will not only go the extra mile to achieve for each customer the very best deal, but his knowledge of all and sundry within the industry is unsurpassed (you will see what I mean if you speak to him). Additionally, Scott has a clear passion for imparting his wealth of information with each customer, whereas the conversation with most other brokers would simply be over if they could not get you the best deal. For me, Scott Wilkinson of UNO Home Loans stands head and shoulders above the competition and I feel privileged to benefit both from his expertise and professionalism whenever it is time for a refinance or new loan.
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Taner T
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Thank you Eren Tan for the amazing service and support. Our Loan was a little tricky and complex for other lenders but Eren managed to get it over the line in record time. His professionalism and dedication to our needs was exceptional. If you need a Loan no matter how complex your situation, make sure you contact Eren at UNO Home Loans.
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