Most Aussies feel they got a dud deal on their home loan

Research from UNO that indicates you have a 1 in 2 chance of not being on a great deal with your home loan right now

Over half of Australians aren’t confident they have the best home loan deal, but they’d rather bury their head in the sand than deal with the refinance process, new research has found. The study by CoreData, a leading global research house, found that 52% of Aussies aren’t confident they have the best home loan deal. But, despite their lack of confidence, 63% haven’t refinanced. Does this sound familiar? Graph showing how many Australians think they already have the best home loanIf more than half of existing mortgage holders believe they can get a better deal elsewhere, why aren’t they doing anything about it? To put it bluntly, they can’t be bothered. Of those who haven’t switched, 74% of Aussies haven’t because they are turned off by the effort. The cost of apathy is huge! It’s estimated that on average, the Aussie borrower is paying an additional $14,000 over the life of the loan*. It’s no wonder the major banks report record profits year in, year out. “If you’re unhappy with your current home loan deal but stay anyway, you’re effectively paying an inertia tax,” says Vincent Turner, founder and CEO of UNO Home Loans. UNO Home Loans, an online mortgage broker that connects the powers of smart tech and expert advice, has just launched a new online platform that’s changing the way Australians refinance their home loans. Refi.com.au takes a customer through to the deals they’re eligible for online in under 10 minutes. Customers can do it on their mobile phone on their way to the office. Find a deal

So how does it work?

It all starts with a goal. Simply tell the system what you are looking to achieve by refinancing. For instance, are you looking to lower your monthly repayments or do want you want to pay off your loan faster? Next, enter the address of the property you are looking to refinance. Refi.com.au is built on some seriously impressive tech. The system will recognise your address and pull back your current home loan interest rate and repayments, plus, an estimated value of your property!

Refi.com.au takes a customer through the refinance process online in under 10 minutes and they can do it on their mobile phone. Now it gets really interesting. Refi.com.au will compare your existing home loan against thousands of loans across the market and return the best products for your unique situation and needs. Easily verify your financials and identity online and, in only a few minutes, you’ll receive a personalised shortlist of loans. Then choose which one suits you best. No paperwork is required. It will not impact your credit score and you’ll have access to expert advice when you need it. “The research is clear, people don’t refinance because the existing process is time-consuming, onerous and stressful. Refi.com.au flips the process on its head,” Turner says. Take a look for yourself. It may have taken you longer to read this than it will to save $14,000. Source: CoreData mortgage holder survey on behalf of UNO Home Loans n=1,500. Savings calculations based on a $500,000 principal and interest home loan. Average loan is $500,446 according to the AFG Mortgage Index January. It’s important to note that the information we give here is general in nature – no matter how helpful or relatable you find our articles. Even if it seems like we’re writing about you, it’s not personal or financial advice. That’s why you should always ask a professional before making any life-changing decisions.Book a call in with UNO
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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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What our customers are saying

Deanne and Grant
September 2, 2026
5 stars for our service reviews from clients
Nathalie was amazing with our refinance she went above and beyond to help us and got us a better interest rate saving us so much money the process was easy and With great communication every step of the way ! Thanks so much Nathalie
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Sapeti Mumaleaute Tufuga
August 26, 2026
5 stars for our service reviews from clients
We couldn’t be happier with the service we received from our broker Jessica Southerwood . From the very beginning, she was professional, knowledgeable, responsive and genuinely committed to helping us secure the right loan. She made the whole process straightforward and stress-free, explained everything clearly, kept us updated throughout and went above and beyond to make sure everything was taken care of. We felt completely supported from start to finish and would have no hesitation whatsoever in recommending them to anyone looking for a reliable, trustworthy and dedicated broker. Thank you so much for making what can normally be a stressful process such a smooth and positive experience! 🙏
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Stephen Snow
August 18, 2026
5 stars for our service reviews from clients
UNO Home Loans is "ridiculously good" at what they do, if there is such a phrase. Very well versed in mortgages, and their level of professionalism, care and overall service is truly outstanding. They kept us well informed during all phases of our mortgage finance journey although they seemed to always be one step ahead! Nick Sharma and the crew, achieved the incredible task of getting us financed when no one else could, and what surprised me most, was at a very, very competitive market rate in comparison to other mortgage specialist or brokers. UNO went above and beyond, and exceeded all of our expectations. I could not have been happier with our outcome, thanks again UNO!
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Tori Bohm
August 17, 2026
5 stars for our service reviews from clients
Paul was awesome to deal with. Explained the process and took us through the options. Found us a great deal. Super available for my multitude of questions. He comes highly recommended.
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riley
August 6, 2026
5 stars for our service reviews from clients
A massive thank you to Nathalie and her team. I've dealt with many brokers who will quickly throw their hands up and walk away if they think even a small issue will impact a deal. Not Nathalie! Not only will share compare different loans, she'll actually dig into the exact lending criteria and will do whatever it takes to achieve your goal. She saved us literally thousands per month on our refinance! Thank you again guys, truly are the best!
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Thomas Hughes
August 3, 2026
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Mike provided excellent end to end assistance and advice with my home loan enabling me to purchase my apartment and went above and beyond. I thoroughly recommend him as home home loan broker
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Mathew
August 3, 2026
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Mike Parsons is thorough and conscientious. I recommend him.
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Stephen O'Mara
July 22, 2026
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Working with Paul was a fantastic experience from start to finish. He made the entire mortgage process seamless, clear, and stress-free. His expertise and responsiveness were second to none. I highly recommend Paul to anyone looking for a reliable and top-notch mortgage broker
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Tyron Steffens
July 22, 2026
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Scott was an absolute weapon, the communication was clear and anytime of the day. If you want the property he’ll get you it, no messing around with him.
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Janelle L
July 16, 2026
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Just wanted to take a moment to recommend Tim Lesina for anyone contemplating reverse mortgages. For many of us in our retirement years financial independence is uncharted territory, not to mention downright confusing. I contacted Tim just to enquire how this might work should I go down this path. Tim was so patient and understanding of both my limited understanding and my initial fears. He went above and beyond in factoring out different scenarios, with nothing being too much trouble. Moving forward with my reverse mortgage needs I will definitely be using Tim and cannot recommend him highly enough.
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Mike Vincent
June 29, 2026
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Whether you’re a first-time buyer or a serious property investor, Jake will get your approval sorted. Even if others have told you no, Jake will find a way. Thanks mate. All the best to any prospective clients looking to take the leap — Jake is your guy!
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Jess Ashby
June 26, 2026
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Paul and Jiedem were an integral part of us being able to secure our first home. I could not recommend their services enough! They were clear and direct about the process, and thorough when we had any questions.
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