Chris refinanced to pay for renovations

“All I was doing was servicing my old loan. I didn’t know I was allowed to use the equity to buy other things.”

When Chris La Fou met UNO founder Vincent Turner in a bar one night, the two got chatting about what most people chat to Vincent Turner about: home loans. There was a lot Chris didn’t know. The Sydney electrical network operator was frustrated as he’d been itching to renovate his Dolls Point home – but there was no flexibility in his mortgage. As interest rates went up, his mortgage repayments got indexed accordingly and he was unable to access any extra funds. “[My rate] went up to something like 8 or 9% at one stage,” he says. “I was paying that interest rate return but the current interest rate was only [around] 4.79%.”

“All I was doing was servicing my old loan. I didn’t know I was allowed to use the equity to buy other things.” Like many homeowners, Chris hadn’t considered refinancing his home loan. It wasn’t really something he knew much about. He didn’t know, for example, that one reason borrowers refinance their loan is to access the equity in their home. Borrowers often do this to renovate a property, consolidate debts – even to access money for a holiday or big ticket purchase. “All I was doing was servicing my old loan. I didn’t know I was able to do certain things or allowed to use [the equity] to buy other things,” admits Chris. “I thought it all had to go into your property.” Aside from the renovations, Chris also wanted to buy a car. And, if he was being perfectly honest with himself, the former surfer wouldn’t have minded a trip to Hawaii. He’d said no to the boys on multiple occasions but next time, he was determined to join them. Chris logged onto unohomeloans.com.au. After having a chat with UNO home loan adviser Paul Sealey, he switched lenders altogether from National Australia Bank to MAS.“The streamlining of that was smooth and once it all went ahead, it took a process of around four weeks to do,” says Chris. “Within a week [of settling] I had access [to the equity].” While Chris admits he found the process of refinancing online a little disconcerting at first, now that he’s gone through the whole process, he would definitely do it again. He enjoyed having a chat with Paul and settling with Crystal Bowman who offered support on the phone, which sped up the process and made the experience more personal, he says. uno customer Chris La Fou, centre, with uno adviser Paul Sealey and home loan support, Crystal Bowman.“UNO was actually quite upfront with regards to the process because with refinancing, a lot of institutions can delay the process with stalling tactics. Crystal was pretty spot on with regards to the timeframes.” Chris is now driving a Subaru Levorg and plans to start renovating his house after Christmas. He wants to give the place a paint, put down new carpet and bench tops and add a splashback to the kitchen. And he’s even said yes to the boys’ next trip to Hawaii. “I’ve got enough for the count now with something like $50,000 dollars on the side that I can use that for a trip away and for renovations that I actually want to do personally to my house. I’ll probably put plantation blinds up and then I’m thinking of getting an interior designer in. “All my debt now is tied into the one product, which I’m quite happy about. I consolidated all my debt into one. And I have a better rate of interest.” Chris says when he explained the situation to his mum, she thought he was a bit fruity. “She was really concerned. I said, ‘I’m actually getting a loan for my car. Instead of Paying 12 or 13% on a personal loan, in the end, you’re paying south of 4% on the mortgage.” He now pays a lot more attention to the market and interest rate movements. “I do take more notice now because inflation’s going to rise by the end of the year and [I’m considering] an investment property – maybe in the future.” Chris refinanced his loan over 25 years but plans to be out of debt in 8-10. “It’s allowed me to do a lot of things I didn’t think I could do,” he adds. “I’ve achieved everything I wanted to achieve.” If you'd like to talk to a UNO broker about how a refinance can help your renovations book a call with our customer care team today. This information in this article is general only and does not take into account your individual circumstances. It should not be relied upon to make any financial decisions. UNO can’t make a recommendation until we complete an assessment of your requirements and objectives and your financial position. Interest rates, and other product information included in this article, are subject to change at any time at the complete discretion of each lender. Book a call in with UNO

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Kathryn Cretney
November 14, 2024
Paul helped us from day one before we even arrived in Australia so we knew exactly what we needed to prepare. He’s got a tonne of knowledge and was really lovely and supportive to deal with. Helpful and easy going. Would highly recommend - now in our first Aussie home and Paul made the process all very easy!
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November 14, 2024
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Amanda Pearce
November 7, 2024
After just four months in Australia, our New Zealand home sold, prompting us to stop renting and invest locally. We found Paul through a Kiwi Facebook group, and his exceptional service exceeded our expectations. From initial contact, Paul provided clear explanations, friendly communication, and prompt responses to our queries, making our mortgage process remarkably smooth. We highly recommend him.
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Dom Saric
November 3, 2024
Mike Parsons went above and beyond to ensure that our refinancing journey was painless and successful. He was communicative, accessible (even working while on holidays!), and his knowledge of the systems at play meant that he picked up on things that other brokers missed. Would 100% recommend Mike, and will definitely be back next time we need a broker.
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Ashleigh Breaden
October 31, 2024
Mike Parsons handled our refinance of our home loan with ease and a depth of knowledge that ensured we got the best deal possible for our situation. We didn't have an easy one to solve for with my husband being self employed and we were consolidating finances as well for a car loan. But Mike handled it all for us and once we had provided him with all the documents we literally didn't have to do a thing after that, it was so easy and so quick we are super happy with the experience! Top notch! Highly recommend!!
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Kyle Richards
October 10, 2024
Absolute legend, helped me through the first home buyers scheme, explained everything in a way that made sense, was very knowledgeable and a joy to work with.
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Chloe S
October 8, 2024
Mike Parsons made it possible for us and the in laws to get 2 pretty complicated home loans. He helped us through everything and we'd be happy to use Mike and the team again for anything we needed. Thanks again!
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October 2, 2024
I have gone through 6 different mortgage brokers prior to meeting Andrew Wyers. He is the most patient mortgage broker I’ve encountered and also the most knowledgable about the bank’s lending process and products available. It took me 1 year to find a house I was happy with and Andrew was always there to assist with any issues or questions I had; he always return my phone call, even on the weekends or when his away on holidays. The loan process was smooth and I had no complications. The process with Andrew was again nice and easy, he took the time to find and put together the right package that was suited to my situation. I have recommended Andrew to my family & friends and everyone have been grateful and completely satisfied with his service.
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September 23, 2024
I had not dealt with Scott or UNO before finding them on the internet. Even as an Australian citizen living and working overseas, I knew obtaining a loan would be difficult. However, Scott went above and beyond what I expected from a mortgage broker. I genuinely don’t think you could find another company that works as hard as they did to get my home loan approved. I cannot recommend them highly enough. Everyone I dealt with at UNO were extremely professional and helpful. If you are looking for a broker, you would be mad not to give them a go. Thanks to Scott Wilkinson, Dalby Bajwa, Jena Lasquite and Andrew Pacini. Shaun.
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September 3, 2024
I had an outstanding experience with Tian Liu. He was incredibly professional and attentive, going above and beyond to meet my needs. His expertise and dedication made the entire process smooth and stress-free. Tian's deep knowledge of the market and commitment to finding the best solutions for his clients truly sets him apart. He was always available to answer my questions and provided invaluable guidance throughout. I highly recommend Tian Liu to anyone in need of a reliable and skilled broker!"
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Tian Liu provided exceptional service throughout the entire process. His professionalism and keen attention to detail were evident from the start. Tian consistently kept us informed and offered insightful advice that made us feel confident in our decisions. He truly cares about his clients and works tirelessly to ensure the best possible outcome. We couldn't be happier with his assistance and highly recommend Tian to anyone looking for a trustworthy and knowledgeable broker.
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