Christine acted as guarantor to give her kids a leg-up onto the property ladder

Like many parents, Christine Freney wanted to help her kids on the path to home ownership. But it’s never been more difficult for young people to secure an affordable home. Find out how UNO helped Christine and her son secure the perfect loan – together.

Christine, who has worked for a long time in commercial real estate in Queensland, knows a property bargain when she sees one. A three-bedroom workers’ cottage in a great street in Clayfield was for sale at a good price. It was an ideal starter property in need of renovation. Ryan, a 29-year-old carpenter, could do much of the rebuilding work himself, and turn the house into an ideal home for his partner and young son. Then, when the time was right, he could sell the property and the family could make a nice profit.

Parents to the rescue

For many Australian families, this is a familiar scenario. A report from research firm, Digital Finance Analytics, shows more than half of all first home buyers entering the market in the last quarter of 2016 had financial help from their parents. Many parents with available cash finance enough of their child’s home deposit so that they avoid paying lenders’ mortgage insurance, which is generally mandatory for buyers borrowing more than 80 per cent of the purchase price. Christine wanted to do more than that. She wanted to buy the property for Ryan and his family, so they had somewhere to live straight away. She moved quickly and signed a cash unconditional contract for $579,100 and then looked to secure finance. But there was a problem: something the energetic grandmother hadn’t considered before committing to the house. What lender was going to take out a 30-year loan with someone about to turn 59? If the loan was in her name, the best they would offer was a 15-year loan. That would have pushed the mortgage repayments to nearly $5000 a month. “I didn’t even think about it,” Christine says. “I don’t think I’m old! But it’s a fact. Am I really going to be working and paying off a mortgage at 90?” Christine needed to find a solution quickly. To make the deal work financially, she knew the mortgage could not be in her name. Ryan’s 26-year-old sister, Leah, who has an excellent credit record, was also happy to be involved. So the plan was for Christine’s children to be co-owners of the Clayfield property. Need a home loan?UNO. The new way to get a better deal. Get Started

A helpful hand

It’s about this time that Christine discovered UNO. “I rang them on a Thursday and someone named Jitarth [Jadeja] picked up the phone,” she says. “Straight away he thought outside the box. I’ve been involved in a lot of property development over the years. You want to work with people who are creative – who don’t follow the script over the phone or find it’s too hard. You want someone to engage with you and go, ‘let’s find a solution’. Right from that initial consultation, UNO really worked hard for me.” UNO mortgage coach Phillip Jiang was soon on the Freneys’ case. “He was great all the way,” Christine says. “He has a great sense of humour and is very, very good at what he does. The whole way along – every time we got a problem – we’d work together to fix it. They didn’t want to know what you had for breakfast seven years ago. They worked with what you had today and how you could go forward with it.” Phillip quickly helped the Freneys find the best deal for their circumstances – a 30-year mortgage through AMP. “The interest rate’s fantastic so you couldn’t ask for a better scenario,” she says. Christine was also impressed with how the team organised all of her documentation through the UNO website. “I had to get verification for some of the documents, of course – a few had to be witnessed or certified and then they had to be scanned back in – but it was a very simple process. UNO gave me an excellent checklist, too. “I thoroughly recommend UNO. After I wrote a feedback report, not only did I have a response from Phillip and Jitarth but the CEO rang me, Vincent [Turner]. I thought that was really lovely. I deal with people all day, every day: banks, finances, solicitors. Very rarely do you ever get someone who has the decency and the respect to their staff, as well as their clients, to pick up the telephone themselves personally and say ‘thank you for the lovely comments you made’. I’m totally impressed with the whole operation.” Christine is also pleased to have helped her kids on the path to real estate ownership. “It’s the perfect start to two young people and a young family to go ahead in the market,” she says. “That was the only way they could afford that little house in a fantastic street in a great suburb. That is their platform to bounce forward.” Contact UNO Home Loans to see how we can help you or your children find the right home loan to suit your family’s circumstances. Book in a quick call with our customer care teamBook a call in with UNO

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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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August 18, 2026
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UNO Home Loans is "ridiculously good" at what they do, if there is such a phrase. Very well versed in mortgages, and their level of professionalism, care and overall service is truly outstanding. They kept us well informed during all phases of our mortgage finance journey although they seemed to always be one step ahead! Nick Sharma and the crew, achieved the incredible task of getting us financed when no one else could, and what surprised me most, was at a very, very competitive market rate in comparison to other mortgage specialist or brokers. UNO went above and beyond, and exceeded all of our expectations. I could not have been happier with our outcome, thanks again UNO!
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Paul was awesome to deal with. Explained the process and took us through the options. Found us a great deal. Super available for my multitude of questions. He comes highly recommended.
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A massive thank you to Nathalie and her team. I've dealt with many brokers who will quickly throw their hands up and walk away if they think even a small issue will impact a deal. Not Nathalie! Not only will share compare different loans, she'll actually dig into the exact lending criteria and will do whatever it takes to achieve your goal. She saved us literally thousands per month on our refinance! Thank you again guys, truly are the best!
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Mike provided excellent end to end assistance and advice with my home loan enabling me to purchase my apartment and went above and beyond. I thoroughly recommend him as home home loan broker
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July 22, 2026
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Working with Paul was a fantastic experience from start to finish. He made the entire mortgage process seamless, clear, and stress-free. His expertise and responsiveness were second to none. I highly recommend Paul to anyone looking for a reliable and top-notch mortgage broker
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July 22, 2026
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Scott was an absolute weapon, the communication was clear and anytime of the day. If you want the property he’ll get you it, no messing around with him.
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July 16, 2026
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Just wanted to take a moment to recommend Tim Lesina for anyone contemplating reverse mortgages. For many of us in our retirement years financial independence is uncharted territory, not to mention downright confusing. I contacted Tim just to enquire how this might work should I go down this path. Tim was so patient and understanding of both my limited understanding and my initial fears. He went above and beyond in factoring out different scenarios, with nothing being too much trouble. Moving forward with my reverse mortgage needs I will definitely be using Tim and cannot recommend him highly enough.
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June 29, 2026
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Whether you’re a first-time buyer or a serious property investor, Jake will get your approval sorted. Even if others have told you no, Jake will find a way. Thanks mate. All the best to any prospective clients looking to take the leap — Jake is your guy!
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June 26, 2026
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Paul and Jiedem were an integral part of us being able to secure our first home. I could not recommend their services enough! They were clear and direct about the process, and thorough when we had any questions.
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June 24, 2026
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Thank you Paul for getting us across the line and into our first home. Paul was professional, approachable and efficient. Couldn't recommend him more, especially if you are a NZer trying to get into the Australian housing market.
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June 11, 2026
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We had a fantastic experience working with Jesse and the team at UNO. Jesse made the refinancing process incredibly smooth and stress-free, keeping us informed every step of the way and always being available to answer our questions. We couldn't be happier with the outcome and would highly recommend Jesse to anyone looking for a mortgage broker. Thanks again!
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