Christine acted as guarantor to give her kids a leg-up onto the property ladder

Like many parents, Christine Freney wanted to help her kids on the path to home ownership. But it’s never been more difficult for young people to secure an affordable home. Find out how UNO helped Christine and her son secure the perfect loan – together.

Christine, who has worked for a long time in commercial real estate in Queensland, knows a property bargain when she sees one. A three-bedroom workers’ cottage in a great street in Clayfield was for sale at a good price. It was an ideal starter property in need of renovation. Ryan, a 29-year-old carpenter, could do much of the rebuilding work himself, and turn the house into an ideal home for his partner and young son. Then, when the time was right, he could sell the property and the family could make a nice profit.

Parents to the rescue

For many Australian families, this is a familiar scenario. A report from research firm, Digital Finance Analytics, shows more than half of all first home buyers entering the market in the last quarter of 2016 had financial help from their parents. Many parents with available cash finance enough of their child’s home deposit so that they avoid paying lenders’ mortgage insurance, which is generally mandatory for buyers borrowing more than 80 per cent of the purchase price. Christine wanted to do more than that. She wanted to buy the property for Ryan and his family, so they had somewhere to live straight away. She moved quickly and signed a cash unconditional contract for $579,100 and then looked to secure finance. But there was a problem: something the energetic grandmother hadn’t considered before committing to the house. What lender was going to take out a 30-year loan with someone about to turn 59? If the loan was in her name, the best they would offer was a 15-year loan. That would have pushed the mortgage repayments to nearly $5000 a month. “I didn’t even think about it,” Christine says. “I don’t think I’m old! But it’s a fact. Am I really going to be working and paying off a mortgage at 90?” Christine needed to find a solution quickly. To make the deal work financially, she knew the mortgage could not be in her name. Ryan’s 26-year-old sister, Leah, who has an excellent credit record, was also happy to be involved. So the plan was for Christine’s children to be co-owners of the Clayfield property. Need a home loan?UNO. The new way to get a better deal. Get Started

A helpful hand

It’s about this time that Christine discovered UNO. “I rang them on a Thursday and someone named Jitarth [Jadeja] picked up the phone,” she says. “Straight away he thought outside the box. I’ve been involved in a lot of property development over the years. You want to work with people who are creative – who don’t follow the script over the phone or find it’s too hard. You want someone to engage with you and go, ‘let’s find a solution’. Right from that initial consultation, UNO really worked hard for me.” UNO mortgage coach Phillip Jiang was soon on the Freneys’ case. “He was great all the way,” Christine says. “He has a great sense of humour and is very, very good at what he does. The whole way along – every time we got a problem – we’d work together to fix it. They didn’t want to know what you had for breakfast seven years ago. They worked with what you had today and how you could go forward with it.” Phillip quickly helped the Freneys find the best deal for their circumstances – a 30-year mortgage through AMP. “The interest rate’s fantastic so you couldn’t ask for a better scenario,” she says. Christine was also impressed with how the team organised all of her documentation through the UNO website. “I had to get verification for some of the documents, of course – a few had to be witnessed or certified and then they had to be scanned back in – but it was a very simple process. UNO gave me an excellent checklist, too. “I thoroughly recommend UNO. After I wrote a feedback report, not only did I have a response from Phillip and Jitarth but the CEO rang me, Vincent [Turner]. I thought that was really lovely. I deal with people all day, every day: banks, finances, solicitors. Very rarely do you ever get someone who has the decency and the respect to their staff, as well as their clients, to pick up the telephone themselves personally and say ‘thank you for the lovely comments you made’. I’m totally impressed with the whole operation.” Christine is also pleased to have helped her kids on the path to real estate ownership. “It’s the perfect start to two young people and a young family to go ahead in the market,” she says. “That was the only way they could afford that little house in a fantastic street in a great suburb. That is their platform to bounce forward.” Contact UNO Home Loans to see how we can help you or your children find the right home loan to suit your family’s circumstances. Book in a quick call with our customer care teamBook a call in with UNO

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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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Kassia Daley-smith
May 19, 2026
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We had a generally good experience working with Paul Davey during the process of buying our home. Communication was okay throughout, and he was helpful in guiding us through the different steps along the way. Overall, everything was handled fairly smoothly and we appreciated the support provided.
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May 15, 2026
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Huge thanks to Scott Wilkinson for helping me secure my home loan and getting the deal settled smoothly meeting settlement. He went above and beyond throughout the whole process, he gave the real estate agents strong confidence in the deal, which definitely helped get the purchase across the line. Couldn’t recommend him enough — professional, reliable, and genuinely cares about getting the best outcome for his clients. Absolute legend. Thank you once again Scott
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May 10, 2026
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We had a fantastic experience working with Mike Parsons. We came to him with a relatively complicated financial situation that required more than just a standard application, and Mike was incredible at navigating the complexities. He didn't just give us one path forward; he provided several well-thought-out solutions tailored to our needs. Throughout the entire process, Mike’s communication was seamless. He followed up regularly and ensured we were kept posted at every milestone, which took a lot of the stress out of the experience. Thanks to his expertise and persistence, we successfully secured our loan. If you’re looking for a broker who is proactive, knowledgeable, and genuinely committed to getting a result, we highly recommend Mike!
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May 8, 2026
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Great experience with Uno. JAKE DE RUYTER was outstanding and delivered on the loan package proposed, where other brokers failed. Consultative, professional and responsive; got everything sorted when any problems arose, as they always do in finance. Just let him do his thing and it all gets done. Highly recommended.
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May 7, 2026
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Couldn’t recommend Paul Davey enough. As first home buyers, he made the whole process so much easier and less stressful. Always quick to reply, happy to answer any questions, and genuinely went above and beyond to help us secure our first home. Thanks again Paul, we really appreciate all your hard work!
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April 28, 2026
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Paul and his team were amazing. We were new to Australia from NZ and he was so helpful and we got into our own house with ease. Thanks Paul - would highly recommend
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April 22, 2026
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April 21, 2026
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I cannot recommend Jessica Southerwood enough. She made the experience of purchasing my first home not only smooth and stress free, but genuinely exciting and special. From start to finish, her professionalism, reassurance, and attention to detail made what could have been an overwhelming process feel so enjoyable. She has been an incredible support every step of the way, always available to answer questions, explain the process clearly, and provide guidance with such warmth and care. Her positivity and encouragement truly made a difference, and she was a genuine ray of sunshine throughout the entire journey.
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April 20, 2026
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Mike at UNO did an outstanding job sorting out my home loan. He went above and beyond for me and would recommend for an easy experience! This is the second time I have used UNO and wouldn’t go anywhere else!
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April 20, 2026
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We were involved with Jess and UNO homes loans on a recent property sale. Jess communicated well and was excellent to work with. If you are looking for a broker I would highly recommend her. She is super proactive
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April 13, 2026
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Nick was an absolute pleasure to work with from start to finish. From our very first interaction, he demonstrated a high level of professionalism, responsiveness, and genuine care. He took the time to clearly explain each step of the process, ensuring I always felt informed and comfortable with every decision being made What really stood out was his depth of knowledge and attention to detail. No question was ever too small, and he was always available to provide guidance and reassurance whenever needed. His ability to navigate any challenges that arose with ease and confidence made the entire experience feel seamless and stress-free Nick truly goes above and beyond for his clients, and it shows in the quality of his work and the level of service he provides. I felt fully supported throughout the entire journey and couldn’t have asked for a better experience. I would highly recommend his services to anyone looking for someone reliable, knowledgeable, and genuinely invested in achieving the best outcome for their clients
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