Christine acted as guarantor to give her kids a leg-up onto the property ladder

Like many parents, Christine Freney wanted to help her kids on the path to home ownership. But it’s never been more difficult for young people to secure an affordable home. Find out how UNO helped Christine and her son secure the perfect loan – together.

Christine, who has worked for a long time in commercial real estate in Queensland, knows a property bargain when she sees one. A three-bedroom workers’ cottage in a great street in Clayfield was for sale at a good price. It was an ideal starter property in need of renovation. Ryan, a 29-year-old carpenter, could do much of the rebuilding work himself, and turn the house into an ideal home for his partner and young son. Then, when the time was right, he could sell the property and the family could make a nice profit.

Parents to the rescue

For many Australian families, this is a familiar scenario. A report from research firm, Digital Finance Analytics, shows more than half of all first home buyers entering the market in the last quarter of 2016 had financial help from their parents. Many parents with available cash finance enough of their child’s home deposit so that they avoid paying lenders’ mortgage insurance, which is generally mandatory for buyers borrowing more than 80 per cent of the purchase price. Christine wanted to do more than that. She wanted to buy the property for Ryan and his family, so they had somewhere to live straight away. She moved quickly and signed a cash unconditional contract for $579,100 and then looked to secure finance. But there was a problem: something the energetic grandmother hadn’t considered before committing to the house. What lender was going to take out a 30-year loan with someone about to turn 59? If the loan was in her name, the best they would offer was a 15-year loan. That would have pushed the mortgage repayments to nearly $5000 a month. “I didn’t even think about it,” Christine says. “I don’t think I’m old! But it’s a fact. Am I really going to be working and paying off a mortgage at 90?” Christine needed to find a solution quickly. To make the deal work financially, she knew the mortgage could not be in her name. Ryan’s 26-year-old sister, Leah, who has an excellent credit record, was also happy to be involved. So the plan was for Christine’s children to be co-owners of the Clayfield property. Need a home loan?UNO. The new way to get a better deal. Get Started

A helpful hand

It’s about this time that Christine discovered UNO. “I rang them on a Thursday and someone named Jitarth [Jadeja] picked up the phone,” she says. “Straight away he thought outside the box. I’ve been involved in a lot of property development over the years. You want to work with people who are creative – who don’t follow the script over the phone or find it’s too hard. You want someone to engage with you and go, ‘let’s find a solution’. Right from that initial consultation, UNO really worked hard for me.” UNO mortgage coach Phillip Jiang was soon on the Freneys’ case. “He was great all the way,” Christine says. “He has a great sense of humour and is very, very good at what he does. The whole way along – every time we got a problem – we’d work together to fix it. They didn’t want to know what you had for breakfast seven years ago. They worked with what you had today and how you could go forward with it.” Phillip quickly helped the Freneys find the best deal for their circumstances – a 30-year mortgage through AMP. “The interest rate’s fantastic so you couldn’t ask for a better scenario,” she says. Christine was also impressed with how the team organised all of her documentation through the UNO website. “I had to get verification for some of the documents, of course – a few had to be witnessed or certified and then they had to be scanned back in – but it was a very simple process. UNO gave me an excellent checklist, too. “I thoroughly recommend UNO. After I wrote a feedback report, not only did I have a response from Phillip and Jitarth but the CEO rang me, Vincent [Turner]. I thought that was really lovely. I deal with people all day, every day: banks, finances, solicitors. Very rarely do you ever get someone who has the decency and the respect to their staff, as well as their clients, to pick up the telephone themselves personally and say ‘thank you for the lovely comments you made’. I’m totally impressed with the whole operation.” Christine is also pleased to have helped her kids on the path to real estate ownership. “It’s the perfect start to two young people and a young family to go ahead in the market,” she says. “That was the only way they could afford that little house in a fantastic street in a great suburb. That is their platform to bounce forward.” Contact UNO Home Loans to see how we can help you or your children find the right home loan to suit your family’s circumstances. Book in a quick call with our customer care teamBook a call in with UNO

5 stars for our service reviews from clients

Book Call Now

UNO home loans

Try Plans, by UNO
Mortgage calculators completely reimagined
Get Started
Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.
Considering a purchase or refinance?

Try Plans by UNO

Mortgage calculators completely reimagined
Get Started
☎️ 🚫 No cold call promise
Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

Related Articles

TESTIMONIALS

What our customers are saying

Luke Sandy
April 22, 2026
5 stars for our service reviews from clients
Couldn’t recommend Mike Parsons highly enough. He’s a great communicator who guided us through every stage of the application and made the whole process feel easy.
Read more
Sarah M
April 21, 2026
5 stars for our service reviews from clients
I cannot recommend Jessica Southerwood enough. She made the experience of purchasing my first home not only smooth and stress free, but genuinely exciting and special. From start to finish, her professionalism, reassurance, and attention to detail made what could have been an overwhelming process feel so enjoyable. She has been an incredible support every step of the way, always available to answer questions, explain the process clearly, and provide guidance with such warmth and care. Her positivity and encouragement truly made a difference, and she was a genuine ray of sunshine throughout the entire journey.
Read more
Mitch Crosher
April 20, 2026
5 stars for our service reviews from clients
Mike at UNO did an outstanding job sorting out my home loan. He went above and beyond for me and would recommend for an easy experience! This is the second time I have used UNO and wouldn’t go anywhere else!
Read more
Robbie Smith
April 20, 2026
5 stars for our service reviews from clients
We were involved with Jess and UNO homes loans on a recent property sale. Jess communicated well and was excellent to work with. If you are looking for a broker I would highly recommend her. She is super proactive
Read more
Samand Sabohian
April 13, 2026
5 stars for our service reviews from clients
Nick was an absolute pleasure to work with from start to finish. From our very first interaction, he demonstrated a high level of professionalism, responsiveness, and genuine care. He took the time to clearly explain each step of the process, ensuring I always felt informed and comfortable with every decision being made What really stood out was his depth of knowledge and attention to detail. No question was ever too small, and he was always available to provide guidance and reassurance whenever needed. His ability to navigate any challenges that arose with ease and confidence made the entire experience feel seamless and stress-free Nick truly goes above and beyond for his clients, and it shows in the quality of his work and the level of service he provides. I felt fully supported throughout the entire journey and couldn’t have asked for a better experience. I would highly recommend his services to anyone looking for someone reliable, knowledgeable, and genuinely invested in achieving the best outcome for their clients
Read more
H Fayyaz
April 10, 2026
5 stars for our service reviews from clients
We couldn’t be happier with the support Nick provided in helping us finalise both our car finance and business loan. He made the entire process seamless and took a lot of the pressure off us. Nick was thorough, proactive, and always one step ahead, ensuring everything was handled efficiently and without delays. He broke things down in a way that was easy to understand and made sure we were comfortable every step of the way. What really stood out was his dedication and commitment to getting things across the line smoothly. It’s rare to find someone who genuinely cares about the outcome as much as he does. Exceptional service from start to finish, highly recommended!!
Read more
Hassan Fayyaz
April 10, 2026
5 stars for our service reviews from clients
We had an outstanding experience working with Nick to settle both our car loans and business loan. From start to finish, he was professional, knowledgeable, and incredibly efficient. Nick took the time to understand our situation, explained everything clearly, and ensured the entire process was smooth and stress-free. His attention to detail and commitment to getting the best outcome for us really stood out. What we appreciated most was his responsiveness and genuine willingness to go above and beyond to make things happen. It’s not often you come across someone so reliable and easy to deal with. Highly recommend Nick to anyone looking for finance solutions, truly a 5-star service!
Read more
Joel Painter
April 8, 2026
5 stars for our service reviews from clients
Paul was an amazing broker to deal with. He went above and beyond to get the result we were all aiming for. Cant recommend enough.
Read more
Rebecca David
April 2, 2026
5 stars for our service reviews from clients
I can’t recommend my mortgage broker Jessica Southerwood and the UNO team highly enough. From start to finish, they made what felt like an overwhelming process so much easier for me. They took the time to truly understand my situation and worked tirelessly to refinance my Investment home loan and consolidate debts into a structure that actually works for me and my family. Not only did they secure us a great rate, but they also gave us clarity, confidence, and a clear path forward with our finances. Their communication was outstanding throughout and always available to answer questions and explain things in a way that made sense. Thanks to their expertise and dedication, I am now in a much stronger financial position and can focus on what matters most for our family. If you’re looking for someone who genuinely cares and delivers results, I wouldn’t hesitate to recommend Jess and the UNO team. Thanks again.
Read more
Laura
March 31, 2026
5 stars for our service reviews from clients
After owning my property for a few years undertaking substantial house renovations I found myself in a situation where I had run out of cash to finish due to rising building costs at the time. I wanted to refinance to free up equity from my home to ultimately finish my house renovations and give me an extra cash buffer. I honestly thought it would be out of reach for me and the sole home owner and was going to be pretty much impossible. However, Mike Parsons from Uno Home Loans found a way to make it happen. He was incredibly thorough and really took the time to explore every option instead of just going with the obvious ones, which made a huge difference to me in the end. Not only that, he also kept me in the loop the whole way through— always checking in, explaining things clearly, what the next steps would and generally made the whole process feel way less stressful than I expected. Thanks to Mike, I was able to free up equity when I didn’t think it was on the cards at all. This has since allowed me to complete some more home improvements which is not only a great feeling but has added more value to my home and my living situation in general. On top of that it has also provided me the extra comfort of having additional cash to support rising monthly living costs. If you want someone who genuinely cares and will go the extra mile to get you a result, then Mike Parsons is your man! I cannot recommend him enough!
Read more
Bryan Custodio
March 30, 2026
5 stars for our service reviews from clients
Complex self-employed deal done incredibly fast. I’m a commercial finance broker myself and have dealt with a lot of brokers. Scott is easily the best I’ve come across. My situation involved multiple businesses and low documentation, which is usually where things get messy, slow, and dragged out. Scott handled it seamlessly. He knew exactly how to structure everything from the start and was clear on what would be needed at each stage, which meant no unnecessary back and forth with the lender. The whole process was smooth, efficient, and far quicker than I expected given the complexity. If you’re self-employed and want someone who actually understands how to get these deals approved without the usual headaches, I’d strongly recommend reaching out to him.
Read more
Mirinda Smith
March 23, 2026
5 stars for our service reviews from clients
Nathalie Pelissier is fantastic! Her attention to detail, prompt communication and advocacy has blown me away. Very happy I found her and am in good hands. Thank you!
Read more