Christine acted as guarantor to give her kids a leg-up onto the property ladder

Like many parents, Christine Freney wanted to help her kids on the path to home ownership. But it’s never been more difficult for young people to secure an affordable home. Find out how UNO helped Christine and her son secure the perfect loan – together.

Christine, who has worked for a long time in commercial real estate in Queensland, knows a property bargain when she sees one. A three-bedroom workers’ cottage in a great street in Clayfield was for sale at a good price. It was an ideal starter property in need of renovation. Ryan, a 29-year-old carpenter, could do much of the rebuilding work himself, and turn the house into an ideal home for his partner and young son. Then, when the time was right, he could sell the property and the family could make a nice profit.

Parents to the rescue

For many Australian families, this is a familiar scenario. A report from research firm, Digital Finance Analytics, shows more than half of all first home buyers entering the market in the last quarter of 2016 had financial help from their parents. Many parents with available cash finance enough of their child’s home deposit so that they avoid paying lenders’ mortgage insurance, which is generally mandatory for buyers borrowing more than 80 per cent of the purchase price. Christine wanted to do more than that. She wanted to buy the property for Ryan and his family, so they had somewhere to live straight away. She moved quickly and signed a cash unconditional contract for $579,100 and then looked to secure finance. But there was a problem: something the energetic grandmother hadn’t considered before committing to the house. What lender was going to take out a 30-year loan with someone about to turn 59? If the loan was in her name, the best they would offer was a 15-year loan. That would have pushed the mortgage repayments to nearly $5000 a month. “I didn’t even think about it,” Christine says. “I don’t think I’m old! But it’s a fact. Am I really going to be working and paying off a mortgage at 90?” Christine needed to find a solution quickly. To make the deal work financially, she knew the mortgage could not be in her name. Ryan’s 26-year-old sister, Leah, who has an excellent credit record, was also happy to be involved. So the plan was for Christine’s children to be co-owners of the Clayfield property. Need a home loan?UNO. The new way to get a better deal. Get Started

A helpful hand

It’s about this time that Christine discovered UNO. “I rang them on a Thursday and someone named Jitarth [Jadeja] picked up the phone,” she says. “Straight away he thought outside the box. I’ve been involved in a lot of property development over the years. You want to work with people who are creative – who don’t follow the script over the phone or find it’s too hard. You want someone to engage with you and go, ‘let’s find a solution’. Right from that initial consultation, UNO really worked hard for me.” UNO mortgage coach Phillip Jiang was soon on the Freneys’ case. “He was great all the way,” Christine says. “He has a great sense of humour and is very, very good at what he does. The whole way along – every time we got a problem – we’d work together to fix it. They didn’t want to know what you had for breakfast seven years ago. They worked with what you had today and how you could go forward with it.” Phillip quickly helped the Freneys find the best deal for their circumstances – a 30-year mortgage through AMP. “The interest rate’s fantastic so you couldn’t ask for a better scenario,” she says. Christine was also impressed with how the team organised all of her documentation through the UNO website. “I had to get verification for some of the documents, of course – a few had to be witnessed or certified and then they had to be scanned back in – but it was a very simple process. UNO gave me an excellent checklist, too. “I thoroughly recommend UNO. After I wrote a feedback report, not only did I have a response from Phillip and Jitarth but the CEO rang me, Vincent [Turner]. I thought that was really lovely. I deal with people all day, every day: banks, finances, solicitors. Very rarely do you ever get someone who has the decency and the respect to their staff, as well as their clients, to pick up the telephone themselves personally and say ‘thank you for the lovely comments you made’. I’m totally impressed with the whole operation.” Christine is also pleased to have helped her kids on the path to real estate ownership. “It’s the perfect start to two young people and a young family to go ahead in the market,” she says. “That was the only way they could afford that little house in a fantastic street in a great suburb. That is their platform to bounce forward.” Contact UNO Home Loans to see how we can help you or your children find the right home loan to suit your family’s circumstances. Book in a quick call with our customer care teamBook a call in with UNO

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Marlon Baena
July 22, 2024
Karis dedication to assisting with our home loan, even while I was on holidays, truly exemplifies a commitment to excellent service. It's the small things that often make a big difference, and it seems Karis attention to detail and clear communication were key to our smooth home purchase. I highly recommend using UNO and Karis for your home loan needs.
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Olivia Gill
July 18, 2024
We recently used UNO Home Loans to assist us with securing our new mortgage in AU (had moved here from NZ). We had Michael Parsons as our mortgage broker and he was extremely responsive and helpful the whole way through the process. Was a great experience and definitely recommend :)
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Yash Karma
July 18, 2024
Andrew Wyers and team have been amazing. Andrew is very knowledgeable, offers practical advice and he has been pivotal in helping me secure a mortgage at a very competitive interest rate. He was highly responsive to my queries and,being a new immigrant to Perth, he was very patient with my many many questions. An added benefit for me was his knowledge of how superannuation here works. A hec of a great guy to work with, reliable and he goes above and beyond. I would recommend highly recommended him, especially for new immigrants. In fact, I will be using him again very soon!
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Rosie Deiath
July 2, 2024
Karis from UNO was so supportive throughout the entire process of buying our first home. She was contactable at any time, and answered all our silly questions for us. We couldn't recommend Karis and her team enough, as it always felt like she was in our corner with our best interests at heart.
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Jack Mikkelsen
July 2, 2024
We dealt with Karis Churchill as the mortgage broker for our first home. Karis was so supportive and knowledgeable through the whole process! A+ mortgage broker. Definitely utilise her expertise if you’re buying a house!
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Kapil Baldota
June 25, 2024
Eren Tan is absolutely one of the best mortgage brokers in Melbourne! Keeping us well informed throughout the process. Eren gave us a helpful hand in managing to get our loan over the line in a quick and efficient way which is what we wanted and he delivered on that. Thank you Eren Tan!
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A M
June 21, 2024
I only have praise from my Uno experience! I was a broker sceptic, having done all of the hard work myself for my first two property purchases and sale. I'm now a proud broker advocate having used UNO (Karis Churchill) for two refinances and purchase. The value add Karis brought cannot be underrated! Not only has Karis got me the best rate, with a bonus cash back (nearly unheard of in this climate), she has done it with the least back-a-forth and with the least administrative burden on me (the thing that can deters people from refinancing to begin with). Karis is always on top of everything. Karis knows her stuff. She is the most responsive of any professional service provider I've ever used (my banker never text with an update at 7pm on a Sunday) without being overbearing. You know she's got your back and in my experience the value speaks for itself. Thank you to the whole UNO team, thank you especially to Karis.
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Leanda Cawdry
June 8, 2024
Very pleased with the outcome of this process, Michael Parsons and his team at UNO were helpful, communicative, and took all the stress out of the process of finding me a refinance deal that met my needs. Would definitely recommend Michael and UNO, and I already have!
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Glen Matthews
May 29, 2024
Regarding UNO Home Loan services. I had great experience with uno home loans, Michael parsons was my broker for UNO Home Loans we had excellent communication throughout the whole home loan application. If I had any questions on home loan application which were many were answered in great detail. He had the time to assist me in filling out endless application forms at anytime through the day or night which made the application process stress free. So I would strongly recommend Michael parsons from UNO Home Loans to try his services you will not be disappointed. Thanks to Michael parsons I have the lowest home loan interest rate I could ever hope for which I particularly ask for. It’s was a pleasure working with him. And will be using his services in the near future.
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Gillian Anderson
May 28, 2024
Thank you to Michael and UNO for their help in securing our home loan. I like the way they break everything down in simple terms to ensure that you can make the right decision. Michael was polite and very patient to help us get things across the line. We are now sitting in our first home away from rental circus. Can't recommend them enough. Thanks Michael and thanks UNO
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Troy H
May 13, 2024
Scott Wilkinson did a great job as my broker. He was very patient and always happy to answer my numerous questions throughout the considerable period of time that it took to secure a suitable property. Would certainly recommend Scott and the team at UNO for anyone seeking a broker.
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Elvin Singh
May 10, 2024
First time I have used a Broker and I must say Andrew Wyers and his team were amazing to work with and handled my refinance from a Big4 bank. He was able to understand my needs and find a lender that will be able to help me grow my investment portfolio. Andrew and his team kept me updated as part of my refinance journey and made the process super easy and I was able to refi to new lender in under 2 weeks. Would highly recommend Andrew.
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