Upgrade or renovate? How one growing family decided with UNO

It's an issue confronting growing families – borrow to renovate their home or upgrade to a property that better suits their needs straight away?

David and Samantha Jack needed to face up to an issue confronting many couples as their families grow. Should they borrow to renovate and make their home more family friendly or sell up and upgrade to a property that better suits their needs? The Jacks bought their home in Sydney’s Northmead in 2002. David Jack says it was a classic “worst home, best street” and the plan was to do it up over time. They realised about four years ago that with three growing kids – now aged 16, 14 and six – they needed to decide on whether to renovate or upgrade. “We’d done some improvements over the years but nothing structural,” he says. “It got to the point where we had outgrown the house.” The Jacks looked at their options. They were happy with where they lived – their four-bedroom home was on a good-sized block in a nice suburb close to schools and just 30 minutes from the CBD. Buying elsewhere might mean moving further away from the city or doubling their mortgage, but it would save them having to live through a major renovation, which was likely to take at least a year. How much can I save by refinancing?Use UNO's calculator to estimate your savings. Calculate Savings

Relocation loans

If the Jacks were looking to sell and buy elsewhere, they might have considered taking out a relocation loan, says Tim Bowcock, head of mortgage services at UNO Home Loans. Relocation or bridging loans help borrowers buy a new home before selling their existing property. UNO Home Loans’ Tim Bowcock“Relocation loans are a great way to manage the transition from a current home to your new home,” he says. “They’ll help you deal with the peak debt during the transition period without impacting your lifestyle. “The key thing is to plan ahead and make sure you’re with a lender that offers these types of products before you look to buy.”

Renovation options

As a sounding board, the Jacks called in David’s former schoolmate, Walter Nanni, a former real estate executive who had previously helped them buy and sell. He is now a buyer’s agent with Cohen Handler. As the Jacks were looking at borrowing to renovate or upgrade, Nanni suggested they could use the capital in their home to buy an investment property. If they could get an investment property at the right price in Sydney’s hotly contested market and hold it for long enough, they would be able to sell it at a profit and help pay off the mortgage on their newly renovated home. Another option they might have considered was renting a bigger house while they renovated. Not only could they avoid living in rubble for a year, they could use the capital in their home to borrow enough to cover the renovation costs as well as buy an investment property. “This might have got them ahead financially but it wouldn’t have suited their lifestyle,” Nanni says. How much can I borrow?Use UNO's calculator to estimate your borrowing capacity. Calculate Now

What they decided

In the end, with the help of a loan organised through UNO Home Loans, the Jacks decided to borrow enough to renovate only. The decision was made easier because Samantha is an interior designer; her business, SLJ Interiors, regularly has clients who are renovating their properties. Samantha Jack says it’s much easier to know how to get the most out of renovation if you have lived in a house for a long time. “You get a better idea of how you use it,” she says. “If we’d bought in another area, we would have got something that I would have wanted to change straight away.” The Jacks didn’t want to spend more than $150,000 to $180,000 on the renovation but it ended up costing about $220,000. But this doesn’t matter, David Jack says, because the home suits the family perfectly. “It’s a cracker of a space to live in. It was done on a shoestring but with a clever use of materials. “Samantha put so much effort into the design. It doesn’t look like a renovation; you’d struggle to see where the ‘old house’ ended and the ‘new house’ began.”

Difficult choices

Nanni says he often comes across families faced with a similar decision to the Jacks, perhaps needing to choose between borrowing $300,000 to renovate or $500,000 (or more) to buy elsewhere. Cohen Handler’s Walter Nanni“It’s a dilemma for anyone,” he says. “You’ve got three kids and you’ve got to provide for them – you’ve got schooling and other things to consider, and you think you need a bigger home. You might have a nice block of land in a top location, but three bedrooms might not be enough if each kid needs their own room, for instance.” Staying means living through the renovation, which can be tough for a family with small children and pets. But deciding to move can add financial and emotional pressures, Nanni says. “You’ve got to go through the process of selling your home – and you can’t buy until you sell,” he says. “There’s a lot of insecurity and uncertainty, especially today in Sydney where there’s not a lot of stock. Families are staying put because they’re saying ‘What if we don’t find something? What if I’m priced out of the market?’”

Selling and buying costs

Nanni says those who opt to sell and then buy need to consider the many costs involved, such as agent fees and moving expenses. Then there’s stamp duty. “That alone is $100,000 [in NSW],” he says. “With that $100,000, Dave and Sam have gone a long way to rebuilding their own home. “What they did makes perfect sense. They have capitalised on their own home and minimised their costs. It all comes down to personal choices.” Need a home loan?UNO. The new way to get a better deal. Get StartedBook a call in with UNO

5 stars for our service reviews from clients

Book Call Now

UNO home loans

Try Plans, by UNO
Mortgage calculators completely reimagined
Get Started
Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.
Considering a purchase or refinance?

Try Plans by UNO

Mortgage calculators completely reimagined
Get Started
☎️ 🚫 No cold call promise
Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

Related Articles

TESTIMONIALS

What our customers are saying

Samand Sabohian
April 13, 2026
5 stars for our service reviews from clients
Nick was an absolute pleasure to work with from start to finish. From our very first interaction, he demonstrated a high level of professionalism, responsiveness, and genuine care. He took the time to clearly explain each step of the process, ensuring I always felt informed and comfortable with every decision being made What really stood out was his depth of knowledge and attention to detail. No question was ever too small, and he was always available to provide guidance and reassurance whenever needed. His ability to navigate any challenges that arose with ease and confidence made the entire experience feel seamless and stress-free Nick truly goes above and beyond for his clients, and it shows in the quality of his work and the level of service he provides. I felt fully supported throughout the entire journey and couldn’t have asked for a better experience. I would highly recommend his services to anyone looking for someone reliable, knowledgeable, and genuinely invested in achieving the best outcome for their clients
Read more
H Fayyaz
April 10, 2026
5 stars for our service reviews from clients
We couldn’t be happier with the support Nick provided in helping us finalise both our car finance and business loan. He made the entire process seamless and took a lot of the pressure off us. Nick was thorough, proactive, and always one step ahead, ensuring everything was handled efficiently and without delays. He broke things down in a way that was easy to understand and made sure we were comfortable every step of the way. What really stood out was his dedication and commitment to getting things across the line smoothly. It’s rare to find someone who genuinely cares about the outcome as much as he does. Exceptional service from start to finish, highly recommended!!
Read more
Hassan Fayyaz
April 10, 2026
5 stars for our service reviews from clients
We had an outstanding experience working with Nick to settle both our car loans and business loan. From start to finish, he was professional, knowledgeable, and incredibly efficient. Nick took the time to understand our situation, explained everything clearly, and ensured the entire process was smooth and stress-free. His attention to detail and commitment to getting the best outcome for us really stood out. What we appreciated most was his responsiveness and genuine willingness to go above and beyond to make things happen. It’s not often you come across someone so reliable and easy to deal with. Highly recommend Nick to anyone looking for finance solutions, truly a 5-star service!
Read more
Joel Painter
April 8, 2026
5 stars for our service reviews from clients
Paul was an amazing broker to deal with. He went above and beyond to get the result we were all aiming for. Cant recommend enough.
Read more
Rebecca David
April 2, 2026
5 stars for our service reviews from clients
I can’t recommend my mortgage broker Jessica Southerwood and the UNO team highly enough. From start to finish, they made what felt like an overwhelming process so much easier for me. They took the time to truly understand my situation and worked tirelessly to refinance my Investment home loan and consolidate debts into a structure that actually works for me and my family. Not only did they secure us a great rate, but they also gave us clarity, confidence, and a clear path forward with our finances. Their communication was outstanding throughout and always available to answer questions and explain things in a way that made sense. Thanks to their expertise and dedication, I am now in a much stronger financial position and can focus on what matters most for our family. If you’re looking for someone who genuinely cares and delivers results, I wouldn’t hesitate to recommend Jess and the UNO team. Thanks again.
Read more
Laura
March 31, 2026
5 stars for our service reviews from clients
After owning my property for a few years undertaking substantial house renovations I found myself in a situation where I had run out of cash to finish due to rising building costs at the time. I wanted to refinance to free up equity from my home to ultimately finish my house renovations and give me an extra cash buffer. I honestly thought it would be out of reach for me and the sole home owner and was going to be pretty much impossible. However, Mike Parsons from Uno Home Loans found a way to make it happen. He was incredibly thorough and really took the time to explore every option instead of just going with the obvious ones, which made a huge difference to me in the end. Not only that, he also kept me in the loop the whole way through— always checking in, explaining things clearly, what the next steps would and generally made the whole process feel way less stressful than I expected. Thanks to Mike, I was able to free up equity when I didn’t think it was on the cards at all. This has since allowed me to complete some more home improvements which is not only a great feeling but has added more value to my home and my living situation in general. On top of that it has also provided me the extra comfort of having additional cash to support rising monthly living costs. If you want someone who genuinely cares and will go the extra mile to get you a result, then Mike Parsons is your man! I cannot recommend him enough!
Read more
Bryan Custodio
March 30, 2026
5 stars for our service reviews from clients
Complex self-employed deal done incredibly fast. I’m a commercial finance broker myself and have dealt with a lot of brokers. Scott is easily the best I’ve come across. My situation involved multiple businesses and low documentation, which is usually where things get messy, slow, and dragged out. Scott handled it seamlessly. He knew exactly how to structure everything from the start and was clear on what would be needed at each stage, which meant no unnecessary back and forth with the lender. The whole process was smooth, efficient, and far quicker than I expected given the complexity. If you’re self-employed and want someone who actually understands how to get these deals approved without the usual headaches, I’d strongly recommend reaching out to him.
Read more
Mirinda Smith
March 23, 2026
5 stars for our service reviews from clients
Nathalie Pelissier is fantastic! Her attention to detail, prompt communication and advocacy has blown me away. Very happy I found her and am in good hands. Thank you!
Read more
Kylie McCarthy
March 20, 2026
5 stars for our service reviews from clients
I have no words for how incredible Nathalie was. She kept me updated every step of the way and worked as hard as anyone could to get me the loan required for my settlement even though my financial record wasn't great. She got the loan sorted incredibly fast, and to be honest, is an absolute angel. I would recommend her hands down to absolutely everyone.
Read more
Georgina Brooks
March 19, 2026
5 stars for our service reviews from clients
I wish the 5 star rating was out of 100 because I would’ve given it 100/100 star rating. My husband and I have been clients of Jess for a good 3 years now and Jess has been the absolute best to us. She is so reliable, patient, knowledgeable, approachable and beautiful - the list goes on! She exceeds expectations. She has been through the ups and downs and has helped navigate throughout the way. Most importantly as this is our first home, she has educated us on so much that happens in the buying market. I 10000000% recommend her to be your broker. She is like no other. So thank you Jess for everything you have done for Mitchell and I, you don’t realise how much we appreciate everything you have strived for us.
Read more
Jayne Calam
March 4, 2026
5 stars for our service reviews from clients
I honestly couldn’t recommend Jake de Ruyter more highly! From start to finish, he was absolutely amazing. He made the entire process smooth, stress-free, and easy to understand. His communication was excellent, he was incredibly quick to respond to emails, phone calls, and messages. No matter what we asked, he got back to us straight away and explained everything clearly, which made the whole process feel so much less stressful. Thank you for such an outstanding experience!
Read more
Anna Webb
February 26, 2026
5 stars for our service reviews from clients
Scott and his team has been absolutely wonderful to work with from start to finish. What could have been a very stressful experience was made so much easier thanks to Scott’s support and dedication. I truly appreciate all the hard work he has put in to help me secure the best outcome possible. I would highly recommend Uno Home Loans to anyone looking for reliable and knowledgeable financial assistance.
Read more