Why choose UNO?

The top 3 reasons why you should choose a UNO Broker are Unparalleled Service, Streamlined Process & Technology and Great reviews from customers just like you.

There are over 16,000 mortgage brokers in Australia, so why Choose UNO?

  • Unparalleled Service
  • Streamlined process & technology
  • Great reviews

Unparalleled Service

UNO and your UNO Broker are committed to providing you with what we call 'Unparalleled Service'. This is not a claim we make lightly but one that results from years of continuously improving our processes, people and platforms around a singular goal which is to make our service so good you can't help but write about it. To achieve this we added a number of check-ins at key moments in the process to give customers the opportunity in < 1 second to rate the service so far out of 10. Any negative score is piped directly through to the CEO and is fed into a process of evaluation and action so we can learn and improve. When you use UNO and a UNO Broker for your next loan you too will get these check ins, they are completely optional but have been key to getting what is our our industry leading customer satisfaction scores. You can read more about this here

Streamlined Process & Technology

home loans can be arduous. Every bank has a different set of requirements and these change over time. Different states operate differently and there are literally thousands of combinations of all of these. UNO's technology is key to how we make this whole process run smoothly and feel organised. Unlike most brokers we are not reliant on 3rd party software that we don't control. We have a full engineering team and are the only mortgage company to have ever won a Good Design Award for our technology. The best technology and process is when you barely even notice it's there, it just works. That's what we strive for a UNO.

Great Reviews

Don't take our word for it, literally hundreds of people have left 5 star reviews for UNO and more specifically their UNO Broker over the last 8 years. We know that we're only as good as what other people are prepared to say publically about us so we use Google Reviews so you can see all our reviews come from actual people. Read them here

5 stars for our service reviews from clients

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TESTIMONIALS

What our customers are saying

Dylan Aubrey
May 31, 2025
5 stars for our service reviews from clients
Jesse did a great job with helping me secure my loan, will be using him again in the future
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Tom Deal
May 30, 2025
5 stars for our service reviews from clients
This is the second time I’ve worked with Mike Parsons, and I wouldn’t go anywhere else for mortgage advice. He’s extremely knowledgeable, responsive, and always happy to help. Mike takes a consultative approach, presenting clear options and making the whole process stress-free. Friendly, professional, and genuinely invested in getting the best outcome. Highly recommend and will definitely use him again!
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ShelleyGawith Functional Nutrition
May 27, 2025
5 stars for our service reviews from clients
Paul was amazing to work with. He went out of his way to help us with every last question. He sorted everything out for us, was a wealth of knowledge in terms of who else to use to support us in the buying process. He made moving from New Zealand so easy. He explained everything to us in an easy to understand way. He really worked for us!!! Plus he's such a lovely funny guy, super approachable. Super responsive, has a great team. Totally took care of us in the whole process. I can't wait to use Paul again and would recommend him to every kiwi moving over and all our aussie friends :)
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Matt Carter
May 21, 2025
5 stars for our service reviews from clients
Paul from Uno has been amazing. Made it so easy! Highly recommend and made the finance process much more enjoyable experience for us.
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Timothy Semsarian
May 17, 2025
5 stars for our service reviews from clients
UNO went above and beyond to help my wife and I with our home loan and settlement. Couldn’t recommend them enough - Jake Wood was an absolute legend! Kept us informed during the whole process and was very thorough with his work, even with a very tight timeframe. Thank you again for all your help, and looking forward to continue using your services!
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Patti Jo Mogensen
May 16, 2025
5 stars for our service reviews from clients
100% Rockstar. We found Paul and Uno Home Loans from recommendations from people who had used his services. We know understand why he comes so highly recommended. We definitely put Paul and his team under pressure due to an oversight our end which meant that he had to don his superman cape and work miracles for us. We didn't appreciate the very very short window we created for ourselves (think less than two weeks for settlement). Paul was able to wave his magic wand, come up with multiple solutions to our situation and make it all happen seamlessly. It goes without saying then, without reservation that we recommend Paul and his team as our trusted mortgage advisor! Thanks again Paul. *****The limoncello is on route we promise :)
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Lani Wards
May 13, 2025
5 stars for our service reviews from clients
Paul Davey worked very hard to get us the mortgage we required for our investment property. He is knowledgeable and approachable. Thanks Paul!
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Michael Badham
May 13, 2025
5 stars for our service reviews from clients
Our entire process with Uno went very well. We had a unique set of requirements for our loan and our super friendly broker Mike Parsons managed to secure us the perfect outcome. Mike also worked above and beyond our expectations to make sure the whole process of completing the documentation of switching banks went smoothly.
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Vanessa Koster
May 13, 2025
5 stars for our service reviews from clients
The service recieved from Paul was fantastic. He made the whole process stress free & easy. We started the process from NZ & Paul had everything ready for approval as soon as we landed in Aus. I would highly recommend Paul if you require a mortgage. You won't be dissapointed.
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Peta Hemmings
May 13, 2025
5 stars for our service reviews from clients
Paul has been amazing throughout our entire home loan process, we have recommended him to many of our family and friends. He has been extremely helpful and professional right from the beginning.
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Ryan Whittle
May 12, 2025
5 stars for our service reviews from clients
Highly recommended, Paul and his team made the process very streamlined delivering the best possible results.
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Tiana Perez
May 10, 2025
5 stars for our service reviews from clients
Paul and Dalby were incredible to deal with, from the first interaction with Paul a few months prior, to getting approval to purchase, through to the last minute helping us with the final settlement details. Their communication was second to none and they truly went the extra mile. Paul managed to get us more borrowing power than dealing with the bank directly. I couldn't recommend Paul and his team enough. Paul and Dalby, thank you so much for putting hours and hours of work into our application. We really appreciate it!
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