What exactly does UNO do?

UNO is Australia's Online Mortgage Broker focused on delivering Unparalleled Service to Australian's with a home loan.

UNO Home Loans is first and foremost a mortgage broker. In Australia there are over 16,000 mortgage brokers so finding the right broker for you is critical. We have spent close to 10 years and 10s of millions of dollars building UNO into Australia's Online Mortgage Broker.

This means that 100% you're working with a person but that the service is optimised end to end to not require face to face, inface to be better without it.

At UNO we understand that as a mortgage broker we in reality have access to the same lenders and products as other mortgage brokers so trying to convince you that we have the 'best rates' or 'best products' is disingenuous. What we focus on is our ability to deliver the best service and best outcome.

The best service comes from bringing together

  • The best people (in terms of service)
  • The best expertise (in terms of credit knowledge)
  • The best processes
  • The best technology to support all three of the above

This task is neverending. As one of the few mortgage broking groups that has full control of its technology and with people who have spent their entire career building financial services businesses and technology we're uniquely equipped to bring these facets together.

The outcome for you as the client is a service experience that is second to none, but don't take our word for it, read the countless 5 star google reviews our clients have provided.

The other factor is your UNO Broker. UNO is a company but not the actual broker you work with. The actual broker is a self employed individual who is operating as a broker and building their broking business in partnership with UNO. We have designed our proposition to attract and support the highest performing brokers in terms of service, ethics and credit knowledge. We provide a range of services to ensure your UNO broker can spend more time with you as a customer and less time dealing with the unbelievable amount of back office admin required to get a home loan application through any lender.

Ultimately UNO (the company) and your UNO broker are here to help you for the entire time you have debt. Our proposition and service is best suited to people who are too busy to try to do all this themselves, understand the value of expertise for a high value, infrequent transaction like a home loan and want to work with high quality, proactive professionals and preferably the same person over an extended period of time

Whether you're in the city or a regional area (or even overseas), if you're buying your first home, your next home or investment property UNO can help you get this sorted. We can handle all range of complex lending from company, trust, self-employed, expat, SMSF and more. With a national footprint of brokers we can find the best broker to suit your personal situation so you get best in industry service and outcomes

5 stars for our service reviews from clients

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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.
Considering a purchase or refinance?

Try Plans by UNO

Mortgage calculators completely reimagined
Get Started
☎️ 🚫 No cold call promise
Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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TESTIMONIALS

What our customers are saying

Deanne and Grant
September 2, 2026
5 stars for our service reviews from clients
Nathalie was amazing with our refinance she went above and beyond to help us and got us a better interest rate saving us so much money the process was easy and With great communication every step of the way ! Thanks so much Nathalie
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Sapeti Mumaleaute Tufuga
August 26, 2026
5 stars for our service reviews from clients
We couldn’t be happier with the service we received from our broker Jessica Southerwood . From the very beginning, she was professional, knowledgeable, responsive and genuinely committed to helping us secure the right loan. She made the whole process straightforward and stress-free, explained everything clearly, kept us updated throughout and went above and beyond to make sure everything was taken care of. We felt completely supported from start to finish and would have no hesitation whatsoever in recommending them to anyone looking for a reliable, trustworthy and dedicated broker. Thank you so much for making what can normally be a stressful process such a smooth and positive experience! 🙏
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Stephen Snow
August 18, 2026
5 stars for our service reviews from clients
UNO Home Loans is "ridiculously good" at what they do, if there is such a phrase. Very well versed in mortgages, and their level of professionalism, care and overall service is truly outstanding. They kept us well informed during all phases of our mortgage finance journey although they seemed to always be one step ahead! Nick Sharma and the crew, achieved the incredible task of getting us financed when no one else could, and what surprised me most, was at a very, very competitive market rate in comparison to other mortgage specialist or brokers. UNO went above and beyond, and exceeded all of our expectations. I could not have been happier with our outcome, thanks again UNO!
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Tori Bohm
August 17, 2026
5 stars for our service reviews from clients
Paul was awesome to deal with. Explained the process and took us through the options. Found us a great deal. Super available for my multitude of questions. He comes highly recommended.
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riley
August 6, 2026
5 stars for our service reviews from clients
A massive thank you to Nathalie and her team. I've dealt with many brokers who will quickly throw their hands up and walk away if they think even a small issue will impact a deal. Not Nathalie! Not only will share compare different loans, she'll actually dig into the exact lending criteria and will do whatever it takes to achieve your goal. She saved us literally thousands per month on our refinance! Thank you again guys, truly are the best!
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Thomas Hughes
August 3, 2026
5 stars for our service reviews from clients
Mike provided excellent end to end assistance and advice with my home loan enabling me to purchase my apartment and went above and beyond. I thoroughly recommend him as home home loan broker
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Mathew
August 3, 2026
5 stars for our service reviews from clients
Mike Parsons is thorough and conscientious. I recommend him.
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Stephen O'Mara
July 22, 2026
5 stars for our service reviews from clients
Working with Paul was a fantastic experience from start to finish. He made the entire mortgage process seamless, clear, and stress-free. His expertise and responsiveness were second to none. I highly recommend Paul to anyone looking for a reliable and top-notch mortgage broker
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Tyron Steffens
July 22, 2026
5 stars for our service reviews from clients
Scott was an absolute weapon, the communication was clear and anytime of the day. If you want the property he’ll get you it, no messing around with him.
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Janelle L
July 16, 2026
5 stars for our service reviews from clients
Just wanted to take a moment to recommend Tim Lesina for anyone contemplating reverse mortgages. For many of us in our retirement years financial independence is uncharted territory, not to mention downright confusing. I contacted Tim just to enquire how this might work should I go down this path. Tim was so patient and understanding of both my limited understanding and my initial fears. He went above and beyond in factoring out different scenarios, with nothing being too much trouble. Moving forward with my reverse mortgage needs I will definitely be using Tim and cannot recommend him highly enough.
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Mike Vincent
June 29, 2026
5 stars for our service reviews from clients
Whether you’re a first-time buyer or a serious property investor, Jake will get your approval sorted. Even if others have told you no, Jake will find a way. Thanks mate. All the best to any prospective clients looking to take the leap — Jake is your guy!
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Jess Ashby
June 26, 2026
5 stars for our service reviews from clients
Paul and Jiedem were an integral part of us being able to secure our first home. I could not recommend their services enough! They were clear and direct about the process, and thorough when we had any questions.
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