How uno helped Lee and Danny pay off their debt and get a better home loan

Nearing the end of a fixed loan term with one of the Big 4 banks, Lee and Danny were wondering if there were better loan options available to them. That’s when they stumbled across uno.

A couple of months ago, Lee and Danny Lythgo were shopping for rates online. The couple were nearing the end of a fixed loan term with one of the Big 4 banks and wondering if there were better loan options available to them. UNO Home Loans came up in their feed and Lee clicked on the link. As an Active Home Loan Manager, UNO not only brokers loans from 30 lenders (including the Big 4), it continues to monitor customers’ home loans and lets them know when there are better loan options available. This was great news to Lee and Danny, who were keen to lower their interest rate and consolidate their debt. With a number of credit cards and personal loans, the Lythgos had accrued some additional debt to their loan they were eager to pay off as soon as possible.

Refinancing to pay off debt and get a lower rate

After UNO’s loanScoreTM technology identified some better rates in the market, one of UNO’s customer service team got in touch with Lee to find out more information. “Maria was lovely and understanding of our current situation. We were in a fixed rate arrangement with one of the Big 4 banks for another month or so. We arranged to make contact again a couple of weeks prior to the expiry of the fixed term so some investigation could be undertaken,” says Lee. From there, the Lythgos were introduced to one of UNO’s brokers over the phone to go over some details: current interest rate (3.88%), current lender (Westpac), years remaining on the loan (20), value of the property etc. “Akin was also terrific to deal with,” says Lee. “He spent about one and a half hours speaking to us to gauge our current situation, what we were hoping to achieve by refinancing, as well as our longer term plans. He was very thorough and understanding.” As the only Active Home Loan Manager in Australia, UNO proactively keeps an eye on its customers’ home loans to make sure they’re still the best fit for their situation. Interest rate movements, fluctuating property prices – and personal changes such as pay increases – can all affect how ‘good’ someone’s home loan is. Because the Lythgos had been on a fixed rate for a few years, it was likely there were now better interest rates around.

UNO can negotiate with your lender – or switch you to a new one

The thing that sets UNO apart from other brokers is its Active Home Loan Management proposition. UNO can help customers refinance their home loan by negotiating with their current bank or lender for a better rate. Or, if their current bank or lender won’t come to the party, UNO can also help customers switch over to a new bank or lender – a process many people find daunting or awkward. For the Lythgos, having UNO actively involved in refinancing meant removing a lot of the stress from the process – and also freed up their time to spend on something they’d rather be doing. “Remonda’s role was to guide us and help us through the refinancing process with CUA (Credit Union Australia), who were identified as having the best refinancing option for our purpose,” explains Lee. “The amazing responsiveness of Remonda’s communication and guidance, assisting me in getting all the ‘ducks in a row’ was impeccable.” With the help of UNO, the Lythgos were able to switch lenders from Westpac to Credit Union Australia (CUA) and get a better rate, now reduced by 0.42%. They sliced their remaining loan term from 20 years to 14 – and reduced their monthly repayments by $700. By consolidating their credit card and personal debt into the same loan, the repayment they’re making each month is now more manageable and not only paying for their home, but paying off their debt as well. Plus, UNO was able to save the Lythgos $117,600 over the life of the loan.

As Australia’s only Active Home Loan Manager, UNO can:

  1. Help you get the right home loan for your situation
  2. Monitor your loan and let you know whether it’s still the best loan available to you (even if you didn’t get it through us)
  3. Help you renegotiate with your current bank or lender, if your current loan is no good
  4. Help you switch banks, if your current bank or lender won’t come to the party All this ensures you are winning at home loans, all the time.

As a loanScoreTM subscriber, what do I get?

  1. A dedicated mortgage adviser who you can ask anything home loan or property related. Their job is to ensure you win at home loans and spend less time thinking and worrying about this stuff.
  2. loanScoreTM, our unique technology that monitors your home loan/s daily to know if you’re getting a good deal or not (even if you didn’t get the loan from us).
  3. Amazing tools including property reports, borrowing power calculators, education and articles, checklists and more.

What does it cost?

UNO doesn’t charge a fee to customers to actively manage their home loans.

Who is UNO?

UNO is Australia’s first active home loan management service helping Australians to broker a better home loan and stay on a better home loan as long as they have one. UNO uses the power of technology, a smart digital platform helping customers find and apply for a home loan across 30 top Australian lenders, and a team of home loan specialists helping customers negotiate with lenders and navigate the home loan process. UNO is different because they are proactive in finding savings for customers via a three stage Active Home Loan Management System, analysing home loans every day, alerting customers when they can save and acting on their behalf to either renegotiate a better deal with their current lender or switching them to a new lender. Get startedPhoto by Jarek Ceborski on UnsplashBook a call in with UNO

5 stars for our service reviews from clients

Book Call Now

UNO home loans

Try Plans, by UNO
Mortgage calculators completely reimagined
Get Started
Considering a purchase or refinance?

Try Plans by UNO

Mortgage calculators completely reimagined
Get Started
☎️ 🚫 No cold call promise

Related Articles

TESTIMONIALS

What our customers are saying

Philip Smith
December 20, 2024
5 stars for our service reviews from clients
Mike Parsons provided my wife and I outstanding service for our home loan. I have never dealt with someone who is so helpful and goes the extra mile and provides such excellent service the way Mike did. Highly recommend Mike as your broker for all investment/home loans you won’t be disappointed.
Read more
Neil Venkataramiah
December 20, 2024
5 stars for our service reviews from clients
Mike Parsons: Working with Mike was amazing. My wife and I were a couple from Sydney that had a 7 year stint overseas. On moving back, our loan had gone from Interest Only to Principal and Interest. The challenge: to get 2 recently re-patriated Aussies on an Interest Only loan. With only 1 year of Oz financials. And with income from an overseas company. We had equity in our property, but the ability to service was the issue. A very tough brief. Step in Mike. He contacted all his lenders, knowing that this was a unique situation. He never let up and followed through with calls and whatsapps at every stage of the process. We simply could not have got our Interest Only loan if it wasn’t for Mike. I highly recommend Mike for any loan or re-finance that you’re looking at. His attention to detail and ability to find creative solutions is second to none. And most importantly - he's a good guy that will guide you through the whole process in what can be a stressful time. Steph and Neil
Read more
Stéphane Aumont
December 19, 2024
5 stars for our service reviews from clients
Highly recommend Mike - great service, very responsive and helped us through the whole process from product selection, approval all the way to settlement. Mike is supported by a great team at UNO
Read more
Gemma Smith
December 19, 2024
5 stars for our service reviews from clients
Mike Parsons was truly amazing when he organized our home loan. He offered service that far exceeded my expectations. He was on top of everything and was very organised. He has a true “do it now” attitude and ensured everything ran smoothly. He went above and beyond to make sure everything was in place. He was always contactable (even when he was on holidays!). Keeping us up to date at every step and his communication was great! Would VERY HIGHLY RECOMMEND Mike!
Read more
David Thorn
December 17, 2024
5 stars for our service reviews from clients
I had a fantastic experience with UNO Home Loans. I want to personally recognise the work of Mike Parsons from UNO. Mike went above and beyond in helping me navigate and select a lender his attention to detail, knowledge of the Market, Excellent Communication skills matched by a patient and friendly personality made the whole process simple and painless. Thanks Mike and thanks UNO
Read more
Kathryn Cretney
November 14, 2024
5 stars for our service reviews from clients
Paul helped us from day one before we even arrived in Australia so we knew exactly what we needed to prepare. He’s got a tonne of knowledge and was really lovely and supportive to deal with. Helpful and easy going. Would highly recommend - now in our first Aussie home and Paul made the process all very easy!
Read more
Sean O'Neill
November 14, 2024
5 stars for our service reviews from clients
We received excellent service and a tailored solution to our home loan requirements from Uno. Paul kept us informed at all milestone stages and throughout the process he demonstrated a ‘can do’ attitude that ultimately allowed us to get over the line and meet our deadline. We’re most grateful and very impressed. Highly recommend
Read more
Crush Huston
November 8, 2024
5 stars for our service reviews from clients
Paul is an amazing broker. Communicative, responsive and knows his stuff! Highly recommend
Read more
Amanda Pearce
November 7, 2024
5 stars for our service reviews from clients
After just four months in Australia, our New Zealand home sold, prompting us to stop renting and invest locally. We found Paul through a Kiwi Facebook group, and his exceptional service exceeded our expectations. From initial contact, Paul provided clear explanations, friendly communication, and prompt responses to our queries, making our mortgage process remarkably smooth. We highly recommend him.
Read more
Dom Saric
November 3, 2024
5 stars for our service reviews from clients
Mike Parsons went above and beyond to ensure that our refinancing journey was painless and successful. He was communicative, accessible (even working while on holidays!), and his knowledge of the systems at play meant that he picked up on things that other brokers missed. Would 100% recommend Mike, and will definitely be back next time we need a broker.
Read more
Ashleigh Breaden
October 31, 2024
5 stars for our service reviews from clients
Mike Parsons handled our refinance of our home loan with ease and a depth of knowledge that ensured we got the best deal possible for our situation. We didn't have an easy one to solve for with my husband being self employed and we were consolidating finances as well for a car loan. But Mike handled it all for us and once we had provided him with all the documents we literally didn't have to do a thing after that, it was so easy and so quick we are super happy with the experience! Top notch! Highly recommend!!
Read more
Kyle Richards
October 10, 2024
5 stars for our service reviews from clients
Absolute legend, helped me through the first home buyers scheme, explained everything in a way that made sense, was very knowledgeable and a joy to work with.
Read more