What exactly does UNO do?

UNO is Australia's Online Mortgage Broker focused on delivering Unparalleled Service to Australian's with a home loan.

UNO Home Loans is first and foremost a mortgage broker. In Australia there are over 16,000 mortgage brokers so finding the right broker for you is critical. We have spent close to 10 years and 10s of millions of dollars building UNO into Australia's Online Mortgage Broker.

This means that 100% you're working with a person but that the service is optimised end to end to not require face to face, inface to be better without it.

At UNO we understand that as a mortgage broker we in reality have access to the same lenders and products as other mortgage brokers so trying to convince you that we have the 'best rates' or 'best products' is disingenuous. What we focus on is our ability to deliver the best service and best outcome.

The best service comes from bringing together

  • The best people (in terms of service)
  • The best expertise (in terms of credit knowledge)
  • The best processes
  • The best technology to support all three of the above

This task is neverending. As one of the few mortgage broking groups that has full control of its technology and with people who have spent their entire career building financial services businesses and technology we're uniquely equipped to bring these facets together.

The outcome for you as the client is a service experience that is second to none, but don't take our word for it, read the countless 5 star google reviews our clients have provided.

The other factor is your UNO Broker. UNO is a company but not the actual broker you work with. The actual broker is a self employed individual who is operating as a broker and building their broking business in partnership with UNO. We have designed our proposition to attract and support the highest performing brokers in terms of service, ethics and credit knowledge. We provide a range of services to ensure your UNO broker can spend more time with you as a customer and less time dealing with the unbelievable amount of back office admin required to get a home loan application through any lender.

Ultimately UNO (the company) and your UNO broker are here to help you for the entire time you have debt. Our proposition and service is best suited to people who are too busy to try to do all this themselves, understand the value of expertise for a high value, infrequent transaction like a home loan and want to work with high quality, proactive professionals and preferably the same person over an extended period of time

Whether you're in the city or a regional area (or even overseas), if you're buying your first home, your next home or investment property UNO can help you get this sorted. We can handle all range of complex lending from company, trust, self-employed, expat, SMSF and more. With a national footprint of brokers we can find the best broker to suit your personal situation so you get best in industry service and outcomes

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UNO home loans

Need help with your home loan?

UNO Brokers are available night and day for a quick review or your situation and bring expertise that will support better decision making that will save you time and money. Book in a quick call when it suits your busy schedule

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TESTIMONIALS

What our customers are saying

Nadine Steffens
April 19, 2024
Scott and the team at Uno are absolutely 💯 amazing. I don't think I could have done my loan on my own. They are highly motivated and I do recommend them.
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Andrew
April 16, 2024
Dealing with Scott Wilkinson was an absolute delight. Scott is tenacious, hard working and readily available. He made a very stressful process for me and my partner smooth sailing. Would highly recommend.
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Liam Sugiono
April 15, 2024
Amy and her team were efficient and knowledgeable as our broker. They were easily contactable and ensured all our needs were met.
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Mike Vincent
April 10, 2024
Andrew is the best broker I have worked with and one of the few people who understands the investment journey from both a personal and professional standpoint. Andrew is an asset to anyone from a first home buyer to a seasoned investor.
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Yu Su
April 9, 2024
Amy was very help and quick respond when I have questions. Really recommended.
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John Cahill
March 7, 2024
Scott Wilkinson was my broker last year when I sought finance for a new property investment and refinance for my property port folio. He was an absolute delight to work with. He was always professional, on time and always available to talk at a moment's notice to discuss my credit options and give well considered advice; usually this was very much after-hours due to my work commitments during the day. He was always happy to talk. I had not used a mortgage broker in a long time opting to do the re-financing myself. This was primarily due to disappointing experiences I'd had with mortgage brokers in the past. However with the increasing complex nature of dealing with credit providers, I could see that I needed a good advocate to act on my behalf for this particular refinance. In all honesty I did not hold much hope that in the current credit environment I would be able to secure the finance I required for the new property investment I was wishing to secure. Scott found a way however and was able to secure the finance along with the refinance of my portfolio. I have since referred friends to Scott and I know they have been very happy with his work. He is ideal for property investors who have busy day-jobs and need someone who understands property investment strategy and is able to tailor credit advice and options to their needs. Scott provides this advice and information in a way that is clear and concise. He kept me up to date continually during the application process. He made what could have been a very stressful and frustrating process easy and straightforward. I could not recommend Scott and the team at UNO Home Loans more highly. They are all a delight.
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Sally Mackenzie
February 19, 2024
We chose Uno Home Loans from their impressive web site knowing we were going to find it hard, on many fronts, to qualify for a home loan. We were incredibly fortunate to be assigned Mike Parsons as right from the get-go, despite the complexities, he hit the ground running for us. He was incredibly knowledgeable, with years of experience but what was immediately apparent and impressive was that he was totally invested in getting us over the line, doing absolutely everything possible, including working around the clock. Despite it being a relatively small loan in the order of things, Mike never missed a beat, getting docs ready, following up and answering every request from the proposed funder immediately. He kept us informed on progress the minute anything happened, and again if anything needed to be done, he was right on it. In short, we highly recommend Uno, and Mike, knowing what a remarkable job he did, over many weeks, to get us our loan. He got us a great deal, with far better rates than we expected, so we couldn't be happier. In fact, without doubt, you'd be hard pressed to find a more personable, sharp, hard working, dedicated professional who clearly prides himself on getting his customers standout results.
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Rod
February 13, 2024
Scott and his team were just A-mazing. We felt supported through the whole process with the greatest quality and care. Every question answered right in time, or even before we asked. The process was smooth and we got the best outcomes we could have wished for.
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Angela Biddle
February 6, 2024
Our mortgage recently came up for renewal, and with interest rates skyrocketing we were looking for ways to minimise the impact. Michael and his team were proactive and attentive. Michael spent time with us to understand our circumstances. He found mortgage options that worked with our current financial situation and longer investment plans. He presented clear options, providing guidance where needed. He and his team were helpful and responsive - streamlining the process and keeping us updated through the negotiations. In the end, Uno did the heavy lifting and secured a significantly better rate than our current bank offered, all with friendly, personal service. We would highly recommend UNO Home Loans.
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Fotis Bikas
January 15, 2024
I cannot help but congratulate Scott Wilkinson of UNO Home Loans for being an absolute credit to both his company and the entire loans industry. Scott is a truly rare gem of a broker in that he will not only go the extra mile to achieve for each customer the very best deal, but his knowledge of all and sundry within the industry is unsurpassed (you will see what I mean if you speak to him). Additionally, Scott has a clear passion for imparting his wealth of information with each customer, whereas the conversation with most other brokers would simply be over if they could not get you the best deal. For me, Scott Wilkinson of UNO Home Loans stands head and shoulders above the competition and I feel privileged to benefit both from his expertise and professionalism whenever it is time for a refinance or new loan.
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Tomoharu Matsui
January 11, 2024
Michael Parsons helped me a lot when it's difficult to establish my capabilities in loan.
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Gillian Kearon
January 9, 2024
I highly recommend Mike Parsons as a mortgage broker. I couldn't fault the service provided by UNO. Thanks Mike!
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