Explaining mortgage broker fees

Working with mortgage brokers offers you access to an array of home loan products and lenders. However, you may be wary of the fees your broker charges. This breakdown will tell you everything you need to know.

The first thing you need to know about mortgage broker fees is that most brokers don’t charge them so you usually won’t have to pay a penny. Some charge a fee for service, as detailed in their credit assistance quote. Instead, the broker earns a commission from the lender or credit provider for each loan they help secure. The size of this commission depends on several factors, which we detail further down.

How do mortgage broker commissions work?

Most mortgage brokers receive an upfront commission for their services. They also add the goods and services tax (GST) on top. Many also receive an ongoing or recurring commission, known as “trail” or “trailer” commission, for each loan they secure. These commission payments are made by the lender – not the customer. Lenders pay the upfront commission upon settlement of your home loan. They’ll then pay the trail commission for each year of the loan’s life. The amount of money your broker receives depends on two factors:

  • The size of the loan; and
  • The loan to value ratio (LVR). Your broker will receive a percentage based on these figures. These usually amount to the following rates:
  • Between 0.65% and 0.7% of the loan amount, plus GST, as upfront commission; and
  • Between 0.165% and 0.275% of the remaining loan amount, plus GST, per year as trail commission. Some lenders offer mortgage brokers a trail commission structure that sees the commission increase each year. For example, the broker may receive no trail commission during the first year of the loan, up to 0.165% in the second year, and so on during the lifespan of the home loan. Many lenders also take the strength of the borrower’s application into account when deciding on fees. They’ll offer bonus commission to brokers who have a history of delivering strong mortgage applications. These commissions rarely exceed 0.1% of the loan value. Even so, they encourage the broker to deliver strong applications. This may raise the issue of bias in your mind. (Just so you know: UNO has broken the link between the size of loans and choice of lender/ product and employee remuneration – it’s one of the many things that makes us different from traditional brokers.) The upfront and trail commission amounts that a broker expects to receive in relation to your home loan should be detailed in the Credit Proposal Disclosure Document.

What is trail commission?

Trail commissions are the broker’s reward for delivering a good borrower to the lender. Lenders prefer long-term loans and reliable borrowers. From the lender’s perspective, a good borrower makes repayments on time, ensuring the home loan doesn’t lose money for the lender. The borrower will also keep the same home loan, rather than refinance or look for other options later. Sometimes lenders will charge “clawback” fees to your broker if you stray from the original loan structures. We discuss this in greater detail below. If you default on your home loan repayments, the lender will not pay trail commission to your broker. Some stop their payments if your loan account stays in default status for more than 60 days. Others stop paying trail commission within a month of you defaulting on a payment.

How much should I pay a mortgage broker?

It depends on the mortgage broker, but often, absolutely nothing. As outlined above, lenders pay the upfront commission upon settlement of your home loan. Some brokers charge a fee for service, as detailed in their Credit Assistance Quote.

What percentage does a mortgage broker get paid?

Your broker will receive a percentage based on the size of the loan and the loan to value ratio (LVR). These usually amount to between 0.65% and 0.7% of the loan amount, plus GST, as upfront commission; and between 0.165% and 0.275% of the remaining loan amount, plus GST, per year as trail commission. The percentage your broker receives also depends on whether they go through an aggregator or not. If they go through an aggregator it will be dependent on the aggregator’s agreement with the lender and furthermore, the broker’s agreement with the aggregator. We explain more about aggregators further down.

Can a mortgage broker pay a referral fee?

Yes. A referral fee is often a percentage of the commission received by the broker and is paid to the referrer. For example, if a financial planner recommends their client see a particular broker, that broker would then pay the financial planner for the introduction and/or the client, depending on the agreement.

How much are solicitors’ fees for buying a house?

It depends but usually they will be somewhere around $1000 or $1500.

What is the average salary of a mortgage broker?

It is entirely dependent on how many loans they write. Most brokers rely on commission.

How much does the real estate agent make on a sale?

A real estate agent will make whatever their commission agreement is as a percentage of the sale price. It might be around 6 or 7% of the sale price.

What are the responsibilities of a mortgage broker?

The role of a mortgage broker is to recommend a product that is not unsuitable for the customer. Mortgage brokers also help customers apply for their home loan. According to a recent article published by Business Insider, more than half of new housing loans in Australia now originate through brokers, many of which are owned by major Australian banks such as the CBA, NAB and Macquarie. The mortgage broking industry has come under fire in recent years for aggressively pushing various deals. Last year, the High Court drew a hard line on brokers where it believed undue pressure had been applied to parents to “guarantee” their children’s property deal. The Australian Securities and Investments Commission (ASIC) regularly reviews the mortgage broking industry. At the request of the Government, in 2015, ASIC conducted a review of the mortgage broking market to determine the effect of current remuneration structures on the quality of consumer outcomes. The findings of that review, published in 2017, can be accessed here. This year, ASIC is conducting a shadow shopping exercise to consider whether “broker advice” results in “positive consumer outcomes” and “how consumer outcomes could be improved.”

What do aggregators do?

Aggregators are third parties that connect brokers with lenders. Many brokers use these broker groups to head their operations, help them lower the costs of business and for professional development training. A portion of the broker’s commission is usually passed onto the aggregator for these services. This fee can range from 0% to 50% of the broker’s commission. In return, your broker can use its aggregator’s position in the home loan industry to access better products. This can benefit you because it means you have more choice and access to special discounts.

What are “clawback” fees

Lenders want reliable borrowers who stay with the same home loan product for a long time. As a result, if you stray from the original loan structure you signed up for, a lender will charge “clawback” fees to your broker. Just as it sounds, this is the act of clawing back money. Lenders typically charge clawback fees to the broker if you refinance your home loan within the first two years, or if you pay it off completely in the same period. The clawback differs depending on the lender, but some take back all of the upfront commission if the loan ends within the first 12 months. This may drop to half if the mortgage ends in its second year. The bad news is that some mortgage brokers will ask you to pay this clawback fee. This should be detailed in the broker’s Credit Proposal Disclosure Document. It’s also wise to examine your contract for mentions of this fee before signing it. Happily, you can dispute your broker’s clawback fees if the contract you signed does not mention them. And, just so you know – UNO absolutely does not charge customers clawback fees. Those who want to pay their home loans quickly should look for the few lenders who don’t charge clawback fees. We can help you to do this, in addition to finding lenders who charge lower clawback fees than most. Also, keep in mind that it’s sometimes beneficial to pay a clawback fee if it means you gain access to a better home loan product. You should always speak to an adviser before doing this.

What other fees are involved?

Your mortgage broker may ask you to pay additional fees if:

  • You want to borrow less than $200,000
  • You have a difficult financial situation
  • Your loan is for business or commercial purposes
  • You want to refinance or repay the loan within 24 months Furthermore, some mortgage brokers operate using a direct fee structure. This involves you paying an upfront fee in return for receiving the commissions the broker would usually claim. However, such brokers are few and far between, as most find this structure is not financially viable. If the broker does charge any upfront fees for their service, these should be detailed in the a Credit Assistance Quote. At UNO, we don’t charge our customers any fees for our service – so we’d encourage you to get the process started with us so we can help you.

What is an Australian Credit Licence?

A mortgage broker must hold or be covered by an Australian Credit Licence (ACL). Furthermore, they must provide all of the protections that the National Consumer Credit Protection Act 2001 outlines. This prevents them from recommending unsuitable loan products that could damage your financial future. You’ll also find that most lenders compete for your business using their home loan packages. As a result, commission rates don’t vary too much between lenders. This ensures your broker isn’t motivated by the possibility of a higher commission with a particular lender.

What to do next

Now you know about the fees, it’s time to start looking for a mortgage broker. At UNO we don’t charge a fee for service when we help you find a loan. If you have more questions about broker fees, we’d be happy to help answer them.

  • Calculate how much you can borrow
  • Check out current interest rates
  • Discuss your options.This information is general in nature, and you should always seek professional advice when making financial decisions.This information in this article is general only and does not take into account your individual circumstances. It should not be relied upon to make any financial decisions. UNO can’t make a recommendation until we complete an assessment of your requirements and objectives and your financial position. Interest rates, and other product information included in this article, are subject to change at any time at the complete discretion of each lender. Book a call in with UNO
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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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Rebecca David
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I can’t recommend my mortgage broker Jessica Southerwood and the UNO team highly enough. From start to finish, they made what felt like an overwhelming process so much easier for me. They took the time to truly understand my situation and worked tirelessly to refinance my Investment home loan and consolidate debts into a structure that actually works for me and my family. Not only did they secure us a great rate, but they also gave us clarity, confidence, and a clear path forward with our finances. Their communication was outstanding throughout and always available to answer questions and explain things in a way that made sense. Thanks to their expertise and dedication, I am now in a much stronger financial position and can focus on what matters most for our family. If you’re looking for someone who genuinely cares and delivers results, I wouldn’t hesitate to recommend Jess and the UNO team. Thanks again.
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After owning my property for a few years undertaking substantial house renovations I found myself in a situation where I had run out of cash to finish due to rising building costs at the time. I wanted to refinance to free up equity from my home to ultimately finish my house renovations and give me an extra cash buffer. I honestly thought it would be out of reach for me and the sole home owner and was going to be pretty much impossible. However, Mike Parsons from Uno Home Loans found a way to make it happen. He was incredibly thorough and really took the time to explore every option instead of just going with the obvious ones, which made a huge difference to me in the end. Not only that, he also kept me in the loop the whole way through— always checking in, explaining things clearly, what the next steps would and generally made the whole process feel way less stressful than I expected. Thanks to Mike, I was able to free up equity when I didn’t think it was on the cards at all. This has since allowed me to complete some more home improvements which is not only a great feeling but has added more value to my home and my living situation in general. On top of that it has also provided me the extra comfort of having additional cash to support rising monthly living costs. If you want someone who genuinely cares and will go the extra mile to get you a result, then Mike Parsons is your man! I cannot recommend him enough!
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Complex self-employed deal done incredibly fast. I’m a commercial finance broker myself and have dealt with a lot of brokers. Scott is easily the best I’ve come across. My situation involved multiple businesses and low documentation, which is usually where things get messy, slow, and dragged out. Scott handled it seamlessly. He knew exactly how to structure everything from the start and was clear on what would be needed at each stage, which meant no unnecessary back and forth with the lender. The whole process was smooth, efficient, and far quicker than I expected given the complexity. If you’re self-employed and want someone who actually understands how to get these deals approved without the usual headaches, I’d strongly recommend reaching out to him.
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I have no words for how incredible Nathalie was. She kept me updated every step of the way and worked as hard as anyone could to get me the loan required for my settlement even though my financial record wasn't great. She got the loan sorted incredibly fast, and to be honest, is an absolute angel. I would recommend her hands down to absolutely everyone.
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I wish the 5 star rating was out of 100 because I would’ve given it 100/100 star rating. My husband and I have been clients of Jess for a good 3 years now and Jess has been the absolute best to us. She is so reliable, patient, knowledgeable, approachable and beautiful - the list goes on! She exceeds expectations. She has been through the ups and downs and has helped navigate throughout the way. Most importantly as this is our first home, she has educated us on so much that happens in the buying market. I 10000000% recommend her to be your broker. She is like no other. So thank you Jess for everything you have done for Mitchell and I, you don’t realise how much we appreciate everything you have strived for us.
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I honestly couldn’t recommend Jake de Ruyter more highly! From start to finish, he was absolutely amazing. He made the entire process smooth, stress-free, and easy to understand. His communication was excellent, he was incredibly quick to respond to emails, phone calls, and messages. No matter what we asked, he got back to us straight away and explained everything clearly, which made the whole process feel so much less stressful. Thank you for such an outstanding experience!
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Scott and his team has been absolutely wonderful to work with from start to finish. What could have been a very stressful experience was made so much easier thanks to Scott’s support and dedication. I truly appreciate all the hard work he has put in to help me secure the best outcome possible. I would highly recommend Uno Home Loans to anyone looking for reliable and knowledgeable financial assistance.
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Michael
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I contacted Uno on a whim about refinancing a small loan. Once I was in communication with Mike Parsons, I knew I was in safe hands. He was patient throughout the process and I appreciated his personalised, purposeful and professional service, especially the following up when it was required. Mike also comes highly recommended for his knowledge.
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Desert Rose
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I reached out to Mike Parsons and he was knowledgeable, tailored his advice to my specific situation and offered options which were aligned with my goals. Above all he was understanding and professional.The whole process was smooth and stress-free. Mike offered exceptional service and kept me updated throughout the whole approval process.
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Mac
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I highly recommend Mike Parsons from Uno Home Loans. He is a clear, patient communicator who made the complex loan application and settlement process easy to understand. Mike is very thorough and reassuringly meticulous with documentation. He was generous with his time, always prompt with answers, and handled multiple applications and extensions for us seamlessly, while giving useful advice on loan options along the way, even if it meant more work for him. Most importantly, Mike secured us a great loan when other brokers couldn't. I’ve already recommended him to friends and will continue to do so. The best broker I have used out of the several i have interacted with.
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Worked with 4 brokers now, 2 from uno one two with lendi. Uno is best, and jake is the best from uno. <3
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