UNO announces $5m investment from Westpac to make further tech enhancements

UNO announces $5m investment from Westpac to make further tech enhancements

Today we’re announcing a further $5 million investment from Westpac – bringing its total investment to $26.5 million.

The additional $5 million is reflective of the success of our business to date and will enable us to continue enhancing the technology behind our customer platform to make the home loan search even more effortless for borrowers.

When we polled home buyers last year, one of the things that came up again and again was, “Why do see a screen and we don’t?”

With UNO, transparency trumps all and the fact that we enable our customers to see what we see sets us apart.

One of the advantages in having a consumer-facing platform is that you see what we see and you’ll notice our business is very evenly spread among all our lenders. Roughly speaking, a quarter of our business goes to the big four banks and three quarters to second and third tier


Our team of experts are not paid individual sales commission, so you can feel empowered knowing we’re not favouring a particular bank or brand when we make a shortlist or recommendation.

One of the main differences between UNO’s advisers and traditional brokers is that our advisers collaborate and work together to help borrowers. When you come to UNO, you get access to the whole team and the collective wisdom of all our advisers who are happy to share their knowledge. You don’t usually get that in a broking environment because one guy focused on their commission isn’t as likely to help the next guy earn theirs.

At this point you’re probably thinking, “This all sounds great for UNO, but what exactly does Westpac get out of it?”

As an early stage business with our own unique culture and business mindset, UNO is an engine of learning. We learn at a massive pace compared to a large organisation because we move faster. We can think of something on Monday, ship it on Tuesday, be learning what it looks like on Wednesday, have statistical results on Thursday, and put it in code by Friday. A large company would take weeks or months to do the same thing.

We’ve just started a new financial year and are excited about continuing our work to make the search for home loans easier and more transparent for you. As we focus on building our brand, we welcome any feedback you have for us as we continue to grow and learn. This information in this article is general only and does not take into account your individual circumstances. It should not be relied upon to make any financial decisions. UNO can’t make a recommendation until we complete an assessment of your requirements and objectives and your financial position.



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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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After owning my property for a few years undertaking substantial house renovations I found myself in a situation where I had run out of cash to finish due to rising building costs at the time. I wanted to refinance to free up equity from my home to ultimately finish my house renovations and give me an extra cash buffer. I honestly thought it would be out of reach for me and the sole home owner and was going to be pretty much impossible. However, Mike Parsons from Uno Home Loans found a way to make it happen. He was incredibly thorough and really took the time to explore every option instead of just going with the obvious ones, which made a huge difference to me in the end. Not only that, he also kept me in the loop the whole way through— always checking in, explaining things clearly, what the next steps would and generally made the whole process feel way less stressful than I expected. Thanks to Mike, I was able to free up equity when I didn’t think it was on the cards at all. This has since allowed me to complete some more home improvements which is not only a great feeling but has added more value to my home and my living situation in general. On top of that it has also provided me the extra comfort of having additional cash to support rising monthly living costs. If you want someone who genuinely cares and will go the extra mile to get you a result, then Mike Parsons is your man! I cannot recommend him enough!
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Complex self-employed deal done incredibly fast. I’m a commercial finance broker myself and have dealt with a lot of brokers. Scott is easily the best I’ve come across. My situation involved multiple businesses and low documentation, which is usually where things get messy, slow, and dragged out. Scott handled it seamlessly. He knew exactly how to structure everything from the start and was clear on what would be needed at each stage, which meant no unnecessary back and forth with the lender. The whole process was smooth, efficient, and far quicker than I expected given the complexity. If you’re self-employed and want someone who actually understands how to get these deals approved without the usual headaches, I’d strongly recommend reaching out to him.
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Nathalie Pelissier is fantastic! Her attention to detail, prompt communication and advocacy has blown me away. Very happy I found her and am in good hands. Thank you!
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Kylie McCarthy
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I have no words for how incredible Nathalie was. She kept me updated every step of the way and worked as hard as anyone could to get me the loan required for my settlement even though my financial record wasn't great. She got the loan sorted incredibly fast, and to be honest, is an absolute angel. I would recommend her hands down to absolutely everyone.
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Georgina Brooks
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I wish the 5 star rating was out of 100 because I would’ve given it 100/100 star rating. My husband and I have been clients of Jess for a good 3 years now and Jess has been the absolute best to us. She is so reliable, patient, knowledgeable, approachable and beautiful - the list goes on! She exceeds expectations. She has been through the ups and downs and has helped navigate throughout the way. Most importantly as this is our first home, she has educated us on so much that happens in the buying market. I 10000000% recommend her to be your broker. She is like no other. So thank you Jess for everything you have done for Mitchell and I, you don’t realise how much we appreciate everything you have strived for us.
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I honestly couldn’t recommend Jake de Ruyter more highly! From start to finish, he was absolutely amazing. He made the entire process smooth, stress-free, and easy to understand. His communication was excellent, he was incredibly quick to respond to emails, phone calls, and messages. No matter what we asked, he got back to us straight away and explained everything clearly, which made the whole process feel so much less stressful. Thank you for such an outstanding experience!
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Anna Webb
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Scott and his team has been absolutely wonderful to work with from start to finish. What could have been a very stressful experience was made so much easier thanks to Scott’s support and dedication. I truly appreciate all the hard work he has put in to help me secure the best outcome possible. I would highly recommend Uno Home Loans to anyone looking for reliable and knowledgeable financial assistance.
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Michael
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I contacted Uno on a whim about refinancing a small loan. Once I was in communication with Mike Parsons, I knew I was in safe hands. He was patient throughout the process and I appreciated his personalised, purposeful and professional service, especially the following up when it was required. Mike also comes highly recommended for his knowledge.
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Desert Rose
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I reached out to Mike Parsons and he was knowledgeable, tailored his advice to my specific situation and offered options which were aligned with my goals. Above all he was understanding and professional.The whole process was smooth and stress-free. Mike offered exceptional service and kept me updated throughout the whole approval process.
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Mac
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I highly recommend Mike Parsons from Uno Home Loans. He is a clear, patient communicator who made the complex loan application and settlement process easy to understand. Mike is very thorough and reassuringly meticulous with documentation. He was generous with his time, always prompt with answers, and handled multiple applications and extensions for us seamlessly, while giving useful advice on loan options along the way, even if it meant more work for him. Most importantly, Mike secured us a great loan when other brokers couldn't. I’ve already recommended him to friends and will continue to do so. The best broker I have used out of the several i have interacted with.
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Worked with 4 brokers now, 2 from uno one two with lendi. Uno is best, and jake is the best from uno. <3
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We can’t recommend Paul highly enough. He truly went above and beyond for us and made what could have been a stressful process feel simple and manageable. Paul’s communication was clear and honest from the start. He was straight up about everything, provided us with a clear list of what we needed to supply, and then took care of the rest. He was transparent throughout the entire process and always took the time to answer our questions — no matter how big or small. As first-home buyers purchasing in a new country, we were nervous going in, but Paul made the whole experience easy and reassuring. We felt supported every step of the way and genuinely appreciated his professionalism and guidance. Very appreciative of everything Paul did for us — we couldn’t have done it without him.
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