Armed with UNO's intel, PJ called her lender and got a better rate

After plugging a few details into UNO’s loanScore tool, PJ discovered her home loan rate was almost two percentage points higher than others offered on UNO’s panel.

When we launched loanScore, our plan was to create transparency about loans for customers – and where possible, enable them to get a better deal. Knowing that many of our consumers had never asked their lender or broker for a better rate since they took out their loan, we wanted to create a simple way for borrowers to assess if their loan was healthy. Secondly, we wanted to be able to update them regularly on the health of their loan and empower them to take control of their finances, using technology, their own data and the knowledge that there might be a better option out there for them. UNO’s loanScore tool enables customers to analyse how their loan compares to others in the market and see how much they might save if they take action to switch it. Curious to know how much you could be saving? Why not check out our loanScore tool today. It takes two minutes and it’s totally free. It’s a great place to start to see if you could be on a better rate. Or read on to see how PJ used loanScore to get a better rate.

How UNO helped PJ save thousands

UNO customer PJ signed up (it’s free) and used loanScore to test how her investment loan was performing. After plugging in a few details, PJ learned that at 5.01%, the interest rate she was on was more than two percentage points higher than a lot of the rates on our panel at that time. “The tool showed me I could save over $10,000 over 3 years,” PJ says. “I’m quite happy with my lender ING but that kind of saving opportunity was enough to make me switch. “Armed with the information from UNO, I called ING and they dropped my rate and have agreed to keep the discount off the standard rate for the life of the loan.” In just a few months, thousands of Australians like PJ have signed up to UNO’s free refinance calculator. Some have found peace of mind upon learning their loan is in good shape. Others have been able to take action to improve their position. PJ says: “I’m so glad I used the UNO loanScore tool. By using the tool across my two investment loans I could see how how bad my rate really was. I’ll definitely be checking the health of my loans more often now. Thank you, UNO.” Check your loanScore now

UNO’s Active Home Loan Management

We are thrilled for PJ and so glad we were able to save her some money. While PJ was happy to use the information she had from UNO and make a quick phone call to her lender, UNO can actually do this for you. UNO’s Active Home Loan Management service is founded on the principle of acting in the best interests of home loan customers. UNO will proactively manage the home loans of Australians on their behalf, so home loan customers can be confident they are getting real value and saving money as often as those savings become accessible. If you would like to see how you can save money on your home loan book a call with our customer care team today. Book a call in with UNO

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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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What our customers are saying

Angela
June 11, 2026
5 stars for our service reviews from clients
We had a fantastic experience working with Jesse and the team at UNO. Jesse made the refinancing process incredibly smooth and stress-free, keeping us informed every step of the way and always being available to answer our questions. We couldn't be happier with the outcome and would highly recommend Jesse to anyone looking for a mortgage broker. Thanks again!
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Aleisha Smith
June 8, 2026
5 stars for our service reviews from clients
Paul was awesome for us, he made the process so easy and stress-free. We highly recommend him to anyone looking for a new home loan.
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Syn
May 26, 2026
5 stars for our service reviews from clients
Scott is an outstanding broker! Nothing was ever too difficult - steered us in the best direction for our situation which wasn't the easiest! Always kept us abreast of what was achievable even when we didn't think it was. Created realistic expectations without losing site of the the ultimate goal. This is our second time working with Scott and his team at UNO and it was a no-brainer to return. They've earned our trust :) Highly recommend Scott if you want a knowledgeable, reliable and genuinely supportive broker - especially for this rollercoaster ride ! Thanks again Scott !!
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Nicole Fornal
May 26, 2026
5 stars for our service reviews from clients
Nathalie Pelissier was professional yet empathetic to liaise with, making the whole remortgage process so easy. Excellent communication - we always knew which step we were at and able to ask for assistance if needed. Will definitely recommend Nathalie to friends and family.
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Kassia Daley-smith
May 19, 2026
5 stars for our service reviews from clients
We had a generally good experience working with Paul Davey during the process of buying our home. Communication was okay throughout, and he was helpful in guiding us through the different steps along the way. Overall, everything was handled fairly smoothly and we appreciated the support provided.
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Avneel Deo
May 15, 2026
5 stars for our service reviews from clients
Huge thanks to Scott Wilkinson for helping me secure my home loan and getting the deal settled smoothly meeting settlement. He went above and beyond throughout the whole process, he gave the real estate agents strong confidence in the deal, which definitely helped get the purchase across the line. Couldn’t recommend him enough — professional, reliable, and genuinely cares about getting the best outcome for his clients. Absolute legend. Thank you once again Scott
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moon
May 13, 2026
5 stars for our service reviews from clients
Everything went smoothly thanks to Jake de Ruyter, he was on top of everything before we even had to ask and we didn't have to worry about a thing. THANK YOU JAKE!
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Jack Chai
May 10, 2026
5 stars for our service reviews from clients
We had a fantastic experience working with Mike Parsons. We came to him with a relatively complicated financial situation that required more than just a standard application, and Mike was incredible at navigating the complexities. He didn't just give us one path forward; he provided several well-thought-out solutions tailored to our needs. Throughout the entire process, Mike’s communication was seamless. He followed up regularly and ensured we were kept posted at every milestone, which took a lot of the stress out of the experience. Thanks to his expertise and persistence, we successfully secured our loan. If you’re looking for a broker who is proactive, knowledgeable, and genuinely committed to getting a result, we highly recommend Mike!
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Andrew Ockrim
May 8, 2026
5 stars for our service reviews from clients
Great experience with Uno. JAKE DE RUYTER was outstanding and delivered on the loan package proposed, where other brokers failed. Consultative, professional and responsive; got everything sorted when any problems arose, as they always do in finance. Just let him do his thing and it all gets done. Highly recommended.
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Sean Elliman
May 7, 2026
5 stars for our service reviews from clients
Couldn’t recommend Paul Davey enough. As first home buyers, he made the whole process so much easier and less stressful. Always quick to reply, happy to answer any questions, and genuinely went above and beyond to help us secure our first home. Thanks again Paul, we really appreciate all your hard work!
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Symone Macleod
April 28, 2026
5 stars for our service reviews from clients
Paul and his team were amazing. We were new to Australia from NZ and he was so helpful and we got into our own house with ease. Thanks Paul - would highly recommend
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Luke Sandy
April 22, 2026
5 stars for our service reviews from clients
Couldn’t recommend Mike Parsons highly enough. He’s a great communicator who guided us through every stage of the application and made the whole process feel easy.
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