Armed with UNO's intel, PJ called her lender and got a better rate

After plugging a few details into UNO’s loanScore tool, PJ discovered her home loan rate was almost two percentage points higher than others offered on UNO’s panel.

When we launched loanScore, our plan was to create transparency about loans for customers – and where possible, enable them to get a better deal. Knowing that many of our consumers had never asked their lender or broker for a better rate since they took out their loan, we wanted to create a simple way for borrowers to assess if their loan was healthy. Secondly, we wanted to be able to update them regularly on the health of their loan and empower them to take control of their finances, using technology, their own data and the knowledge that there might be a better option out there for them. UNO’s loanScore tool enables customers to analyse how their loan compares to others in the market and see how much they might save if they take action to switch it. Curious to know how much you could be saving? Why not check out our loanScore tool today. It takes two minutes and it’s totally free. It’s a great place to start to see if you could be on a better rate. Or read on to see how PJ used loanScore to get a better rate.

How UNO helped PJ save thousands

UNO customer PJ signed up (it’s free) and used loanScore to test how her investment loan was performing. After plugging in a few details, PJ learned that at 5.01%, the interest rate she was on was more than two percentage points higher than a lot of the rates on our panel at that time. “The tool showed me I could save over $10,000 over 3 years,” PJ says. “I’m quite happy with my lender ING but that kind of saving opportunity was enough to make me switch. “Armed with the information from UNO, I called ING and they dropped my rate and have agreed to keep the discount off the standard rate for the life of the loan.” In just a few months, thousands of Australians like PJ have signed up to UNO’s free refinance calculator. Some have found peace of mind upon learning their loan is in good shape. Others have been able to take action to improve their position. PJ says: “I’m so glad I used the UNO loanScore tool. By using the tool across my two investment loans I could see how how bad my rate really was. I’ll definitely be checking the health of my loans more often now. Thank you, UNO.” Check your loanScore now

UNO’s Active Home Loan Management

We are thrilled for PJ and so glad we were able to save her some money. While PJ was happy to use the information she had from UNO and make a quick phone call to her lender, UNO can actually do this for you. UNO’s Active Home Loan Management service is founded on the principle of acting in the best interests of home loan customers. UNO will proactively manage the home loans of Australians on their behalf, so home loan customers can be confident they are getting real value and saving money as often as those savings become accessible. If you would like to see how you can save money on your home loan book a call with our customer care team today. Book a call in with UNO

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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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Jayne Calam
March 4, 2026
5 stars for our service reviews from clients
I honestly couldn’t recommend Jake de Ruyter more highly! From start to finish, he was absolutely amazing. He made the entire process smooth, stress-free, and easy to understand. His communication was excellent, he was incredibly quick to respond to emails, phone calls, and messages. No matter what we asked, he got back to us straight away and explained everything clearly, which made the whole process feel so much less stressful. Thank you for such an outstanding experience!
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Anna Webb
February 26, 2026
5 stars for our service reviews from clients
Scott and his team has been absolutely wonderful to work with from start to finish. What could have been a very stressful experience was made so much easier thanks to Scott’s support and dedication. I truly appreciate all the hard work he has put in to help me secure the best outcome possible. I would highly recommend Uno Home Loans to anyone looking for reliable and knowledgeable financial assistance.
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Michael
February 13, 2026
5 stars for our service reviews from clients
I contacted Uno on a whim about refinancing a small loan. Once I was in communication with Mike Parsons, I knew I was in safe hands. He was patient throughout the process and I appreciated his personalised, purposeful and professional service, especially the following up when it was required. Mike also comes highly recommended for his knowledge.
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Desert Rose
February 4, 2026
5 stars for our service reviews from clients
I reached out to Mike Parsons and he was knowledgeable, tailored his advice to my specific situation and offered options which were aligned with my goals. Above all he was understanding and professional.The whole process was smooth and stress-free. Mike offered exceptional service and kept me updated throughout the whole approval process.
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Mac
February 4, 2026
5 stars for our service reviews from clients
I highly recommend Mike Parsons from Uno Home Loans. He is a clear, patient communicator who made the complex loan application and settlement process easy to understand. Mike is very thorough and reassuringly meticulous with documentation. He was generous with his time, always prompt with answers, and handled multiple applications and extensions for us seamlessly, while giving useful advice on loan options along the way, even if it meant more work for him. Most importantly, Mike secured us a great loan when other brokers couldn't. I’ve already recommended him to friends and will continue to do so. The best broker I have used out of the several i have interacted with.
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Christian Hartwig
January 28, 2026
5 stars for our service reviews from clients
Worked with 4 brokers now, 2 from uno one two with lendi. Uno is best, and jake is the best from uno. <3
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Shona Vetenibua
January 5, 2026
5 stars for our service reviews from clients
We can’t recommend Paul highly enough. He truly went above and beyond for us and made what could have been a stressful process feel simple and manageable. Paul’s communication was clear and honest from the start. He was straight up about everything, provided us with a clear list of what we needed to supply, and then took care of the rest. He was transparent throughout the entire process and always took the time to answer our questions — no matter how big or small. As first-home buyers purchasing in a new country, we were nervous going in, but Paul made the whole experience easy and reassuring. We felt supported every step of the way and genuinely appreciated his professionalism and guidance. Very appreciative of everything Paul did for us — we couldn’t have done it without him.
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Miten Chauhan
December 31, 2025
5 stars for our service reviews from clients
We had the pleasure of working with Paul Davey to secure a home loan for our first home. Paul was extremely knowledgable and helped make the entire journey of securing a property in Australia a breeze. We can't thank you enough for everything you did Paul, you are a true legend. Thank you very much! We'll be back for our next property.
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Jamal Miller
December 29, 2025
5 stars for our service reviews from clients
Mike was recommended to us by a friend and exceeded expectations. He was extremely informative, patient, and flexible, and made our first home purchase a smooth experience. Beyond securing a great rate, the real value was how he managed all communication between solicitors, lenders, and other parties. This made settlement seamless and was incredibly helpful for us as time-poor buyers. Highly recommend.
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Tutana Outram
December 20, 2025
5 stars for our service reviews from clients
Jesse provided exceptional guidance throughout our refinance, home sale, new purchase, and the construction loan for our family home. His professionalism, clear communication, and attention to detail made every stage of the process seamless. Highly recommended.
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Stephen Hutchinson
December 18, 2025
5 stars for our service reviews from clients
We would like to thank Scott Wilkinson for all of his help refinancing our home loan. The service was excellent. Highly recommend Scott and UNO.
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Alice V
December 5, 2025
5 stars for our service reviews from clients
great experience - very supported throughout the whole mortgage arrangement process
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